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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
499 Reviews

499 Reviews of AutoNation Ford Fort Worth - Service Center

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September 30, 2022

Autonation was efficient, friendly and got me on their schedule and completed the recall in a great time. The "other" Ford dealer 5 miles away was rude and said I had to leave my car for 7-10 days for th More

by jacoblangford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharla
Oct 06, 2022 -

AutoNation Ford Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2022

Prompt service, staff was friendly and courteous and the car servicing was exactly what they promised. More

by dhezietonip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot name
Oct 04, 2022 -

AutoNation Ford Fort Worth responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2022

We sat in our car for 10 minutes waiting for a rep we were the only one in line then we got out and went to the rep door. After the car was done I asked the rep did the part come in for the recall thats More

by Macsteppie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dora
Oct 02, 2022 -

AutoNation Ford Fort Worth responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 200-4212 -- we hope to hear from you soon.

September 26, 2022

Every one is very nice and helpful. They have done a great job both times I’ve taken my F-150 in. More

by Mark Hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
Sep 30, 2022 -

AutoNation Ford Fort Worth responded

Hi Mark, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2022

Very good job and very efficient and professional. Did a very good job in a timely matter. More

by bobbysamaniego122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara Hernandez
Oct 02, 2022 -

AutoNation Ford Fort Worth responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 24, 2022

Help was prompt and got the key that I wanted. And they fixed the other key fob that didn't work. Thanks. More

by williamseddy95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
friendly lady who helped me.
Sep 28, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 20, 2022

Great service as always. My favorite service manager is Jose Ramos and I always search him out when arriving. More

by rosarylady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Sep 23, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 18, 2022

Customer service is always Great 👍! Whenever I'm there I'm treated with respect and much more! More

by Frito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sanderson
Sep 21, 2022 -

AutoNation Ford Fort Worth responded

Hi Frito, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2022

In for a recall on a bushing for 2017 Edge. Jeff my SA text’d me during repair, even took a picture of my car! In and out 30-40 min. More

by Bobbi Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 20, 2022 -

AutoNation Ford Fort Worth responded

Hi Bobbi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 20, 2022 -

Bobbi Terry responded

Btw, I used to service my car at AutoNation Burleson. I didn't like couple of things they did and charged on replacement of an alternator and trade in price on previous car was low. However I rejected it and they came up to my price. I haven't had those particular situations come up at your shop but like the atmosphere and service advisors seem better!!

September 14, 2022

I made my appointment for an oil change and it was done as I requested. All fluids were checked and refilled as I had asked. My tires were also rotated. More

by lisahoote1
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 17, 2022 -

AutoNation Ford Fort Worth responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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