AutoNation Ford Fort Worth - Service Center

Ms. Shana was very professional and kind. She was also helpful in trying to resolve an issue that was pending on my vehicle. helpful in trying to resolve an issue that was pending on my vehicle. More

I had to have a new steering system put in my 2012 F-150. Took the dealership 12 days from when they received the truck to getting it fixed and returned. Not that great for a relatively simple fix. No loaner Took the dealership 12 days from when they received the truck to getting it fixed and returned. Not that great for a relatively simple fix. No loaner vehicles. It seems ownership of this dealer is more concerned about selling any available car than stocking their loaners on the service side. They've done a major change in their business model by eliminating loaner cars - it's what is convenient for them, not the customer. More

Awesome service, great communication, will come here every single time. Quick and out the door. every single time. Quick and out the door. More

I was surprised that the dealership was one week behind on analysis for diesel pickups. No loaners. After that disappointment everything else went fine. Jose was very helpful. on analysis for diesel pickups. No loaners. After that disappointment everything else went fine. Jose was very helpful. More

Smooth, friendly, and efficient services. Always a quick and easy visit. Easy to access and friendly service. Always a quick and easy visit. Easy to access and friendly service. More

The mechanics were helpful and professional, as well as the rest of the staff. Had tires replaced there, but my tire pressure light was still on. They reassured me that everything was done correctly, and d the rest of the staff. Had tires replaced there, but my tire pressure light was still on. They reassured me that everything was done correctly, and directed me to the Chevy dealer to have my sensor reset, which took a total of 2 minutes once I got to the dealership. More

Quality service with frequent updates while waiting in a comfortable setting. Received a comprehensive report as well. comfortable setting. Received a comprehensive report as well. More

Service advisor kept me informed as developments unfolded, and facilitated complicated parts acquisitions to accomplish the repair. unfolded, and facilitated complicated parts acquisitions to accomplish the repair. More

Everyone was courteous and helpful. I would recommend this dealership to anyone. Jeff, the service advisor, was very helpful in explaining what to expect in replacing the rear brake p I would recommend this dealership to anyone. Jeff, the service advisor, was very helpful in explaining what to expect in replacing the rear brake pads and even called me back with an estimate of what it would cost me. When I went back to pick up my vehicle the amount I paid was less than he quoted. I will return to this dealership when I need repairs. More

The customer service team at Auto Nation Fort Worth are great - they make my service easy and timely in all aspects. Ciera was my Representative, and she is friendly and very helpful in all ways. great - they make my service easy and timely in all aspects. Ciera was my Representative, and she is friendly and very helpful in all ways. More