AutoNation Ford Fort Worth - Service Center

I was completely, as I always have been, impressed by your staff. I was in and out in less than 45 minutes this last time for my scheduled maintenance. Great great job!! Let me just add for the official your staff. I was in and out in less than 45 minutes this last time for my scheduled maintenance. Great great job!! Let me just add for the official record, and I actually would like to have someone in a higher position, call me @ 817-412-8486, that I have ALWAYS been treated with the utmost respect & courtesy from Stephen. We have purchased our last 3 vehicles from you, and Stephen & your entire service teami is a big part of the reason why. Please, I ask you again, have a manger contact me at the number above, so I can communicate my concerns & compliments. More

Were in and out, dropped it off, picked it up the next day, great service. day, great service. More

This was a transmission recall repair. It was completed in under 30 minutes! I was very surprised and happy. Jose did a great job getting it done. It was completed in under 30 minutes! I was very surprised and happy. Jose did a great job getting it done. More

They were professional and on time with the handling of my vehicle . Definitely recommend them. my vehicle . Definitely recommend them. More

Darla is an excellent service rep, quick service and close attention. I have confidence in being treated fairly. close attention. I have confidence in being treated fairly. More

I came in for an oil change. When I got home and looked at my receipt, I was charged for windshield wiper fluid. I didn’t ask for fluid nor was I told I would be charged for some When I got home and looked at my receipt, I was charged for windshield wiper fluid. I didn’t ask for fluid nor was I told I would be charged for something I didn’t request. I had recently filled my wiper fluid so it didn’t need any in the first place. I was charged for it for no reason but greed and poor customer service. More

Super easy to schedule. Fast and friendly service. Everything was explained clearly. Thank you so much! Fast and friendly service. Everything was explained clearly. Thank you so much! More

I am always treated with a friendly greeting. My service rep Stephen is wonderful. Great experience!!!!! My service rep Stephen is wonderful. Great experience!!!!! More

Had a 9:00 AM appointment for oil change and tire rotation. Was told the wait would be 1-2 hours. Arrived just before 9:00, opted to wait for my F-250 to have service. After 4 1/2 hours, finally left rotation. Was told the wait would be 1-2 hours. Arrived just before 9:00, opted to wait for my F-250 to have service. After 4 1/2 hours, finally left at 1:30. Was told many times that it was almost ready. Seems to me that with an appointment they would keep me in the same order that I arrived. Great job of service, just way too long to wait. More

The service Manager made a bad experience into a good one. They need to fine tune their service tech. Jeff Sanderson was the tech, would not return calls, stated he would get back to me on the status o one. They need to fine tune their service tech. Jeff Sanderson was the tech, would not return calls, stated he would get back to me on the status of my car and did not, called the manager and my car was ready that afternoon. Needless to say, they had it for 4 days. More