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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
496 Reviews

496 Reviews of AutoNation Ford Fort Worth - Service Center

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December 31, 2022

I received excellent customer service from this dealership. I was treated with respect and dignity and the price was great. More

by Nise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shana Butcher
Jan 04, 2023 -

AutoNation Ford Fort Worth responded

Hi Nise, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2022

My service manager Darla Marshall was excellent. Communication was great. The work on my truck was timely. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Jan 03, 2023 -

AutoNation Ford Fort Worth responded

Hi John, it is great to read such wonderful comments about your recent experience with us! Thank you, and have a fantastic day!

December 21, 2022

Always great service and outstanding staff and customer service. Darla is an amazing and professional advisor. Thank you for great service More

by johnandlu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Marshall she is outstanding
Dec 25, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2022

Great service department and friendly staff and great customer service service was quick too in and out quickly More

by Monty.lovelady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Dec 20, 2022 -

AutoNation Ford Fort Worth responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 17, 2022

Great service. I have an honest advisor which makes me feel very comfortable with his recommendations. It’s a big deal when dealing with dealerships, the stigma is More

by JGam3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanderson
Dec 20, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 09, 2022

Shana was great. Took care of my needs plus other issues.Very Friendly and proffessional. More

by cdmathis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shana
Dec 12, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for your kind review; we are happy to pass along your comments to Shana here at AutoNation Ford Fort Worth! If you ever need help, just give us a call. Happy motoring!

December 08, 2022

Customer service was very good even though we had a Smart Start device which possibly hindered the immediate assessment of our vehicle. More

by martykb1.km
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Dec 12, 2022 -

AutoNation Ford Fort Worth responded

Hello Marty, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 25, 2022

I was completely, as I always have been, impressed by your staff. I was in and out in less than 45 minutes this last time for my scheduled maintenance. Great great job!! Let me just add for the official More

by turkeysign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hunter
Nov 26, 2022 -

AutoNation Ford Fort Worth responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 27, 2022 -

turkeysign responded

To be blunt. Again, I would like to request that a manger, preferably one that has direct association with the employee mentioned above to actually pick up a phone and call me. I am not happy with the way this system does not allow you to evaluate the entire experience when using your service department. Thank you. Ric C. Andrews 817-412-8486

November 23, 2022

Were in and out, dropped it off, picked it up the next day, great service. More

by delia.padilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Hernandez Perez
Nov 25, 2022 -

AutoNation Ford Fort Worth responded

Hi Delia, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

November 22, 2022

This was a transmission recall repair. It was completed in under 30 minutes! I was very surprised and happy. Jose did a great job getting it done. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 24, 2022 -

AutoNation Ford Fort Worth responded

Hello Tom, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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