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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
499 Reviews

499 Reviews of AutoNation Ford Fort Worth - Service Center

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January 09, 2023

This dealership has been awesome to me at servicing my vehicles for many years now. Mike Parker and Darla Marshall have been superb at Customer Service to my family and our family of vehicles. My latest c More

by lynncoolman18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Parker, Darla Marshall
Jan 12, 2023 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 06, 2023

Very easy to make a appointment, Quick service department and very thorough, and very professional and kind. More

by Angel Dela Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra at service dep
Jan 06, 2023 -

Angel Dela Rosa responded

Good customer service.

Jan 11, 2023 -

AutoNation Ford Fort Worth responded

Hi Angel, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 05, 2023

They do a good job. Very friendly and helpful. I actually live closer to another Autonation Ford, but I prefer the Fort Worth location. More

by Cristofer7
Recommend Dealer
Yes
Employees Worked With
José Ramos
Jan 06, 2023 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 31, 2022

I received excellent customer service from this dealership. I was treated with respect and dignity and the price was great. More

by Nise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shana Butcher
Jan 04, 2023 -

AutoNation Ford Fort Worth responded

Hi Nise, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2022

My service manager Darla Marshall was excellent. Communication was great. The work on my truck was timely. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Jan 03, 2023 -

AutoNation Ford Fort Worth responded

Hi John, it is great to read such wonderful comments about your recent experience with us! Thank you, and have a fantastic day!

December 21, 2022

Always great service and outstanding staff and customer service. Darla is an amazing and professional advisor. Thank you for great service More

by johnandlu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Marshall she is outstanding
Dec 25, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2022

Great service department and friendly staff and great customer service service was quick too in and out quickly More

by Monty.lovelady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Dec 20, 2022 -

AutoNation Ford Fort Worth responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 17, 2022

Great service. I have an honest advisor which makes me feel very comfortable with his recommendations. It’s a big deal when dealing with dealerships, the stigma is More

by JGam3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanderson
Dec 20, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 09, 2022

Shana was great. Took care of my needs plus other issues.Very Friendly and proffessional. More

by cdmathis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shana
Dec 12, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for your kind review; we are happy to pass along your comments to Shana here at AutoNation Ford Fort Worth! If you ever need help, just give us a call. Happy motoring!

December 08, 2022

Customer service was very good even though we had a Smart Start device which possibly hindered the immediate assessment of our vehicle. More

by martykb1.km
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Dec 12, 2022 -

AutoNation Ford Fort Worth responded

Hello Marty, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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