AutoNation Ford Fort Worth

Great job Steve Hunter , Steve always does a real professional job, I didn't buy either vehicle there , but the take of all their needs, professional job, I didn't buy either vehicle there , but the take of all their needs, More

Thanks for your diagnostic of our van. While we were not able to have the work done at the time we appreciate the timely manner in which your services were rendered. able to have the work done at the time we appreciate the timely manner in which your services were rendered. More

Man this was really quick. Christopher Phillip sales person contacted me, I came in, I had a vechile in mind, we went straight to it and the rest was history. I was really surprised how we made a deal person contacted me, I came in, I had a vechile in mind, we went straight to it and the rest was history. I was really surprised how we made a deal on my trade in. Sam the fincace guy was also great. We discussed optional coverage for my truck, and he made it happen. The experience was great. 2021 F-150, if you drive it, you will never drive another truck, it's that good. More

GREAT SERVICE AND I HAVE THE BEST SERVICE ADVISOR EVER JOSE GOES THE EXTRA MILE FOR ME JOSE GOES THE EXTRA MILE FOR ME More

Very fast, informative and efficient! My service advisor Jeff was awesome! Jeff was awesome! More

The service center was happy to work me in even after there was a mix up with the location my service was scheduled at and I did not technically have an appointment here. The service attendant was very k there was a mix up with the location my service was scheduled at and I did not technically have an appointment here. The service attendant was very kind and helpful. Very impressed! More

Service was great as always! Susan got me in and out quickly. I would recommend to all my friends to take your car here for service. quickly. I would recommend to all my friends to take your car here for service. More

Worse experience ever! Says we will take care of all your needs. Left my car with service on Wednesday. On Friday after 5pm I have notification on my Ford app car has moved and there are service codes. I see needs. Left my car with service on Wednesday. On Friday after 5pm I have notification on my Ford app car has moved and there are service codes. I see they have driven 5 miles and burned a 1/4 tank of gas. They went out and abused my car. They call me on that next Wednesday, car is ready. Picking up car I asked “what did you find? Did you pull the spark plugs, to see if burning lean or rich. That’s when service guy said “No” we do not have a certified mechanic to do work like that. I was shocked how can you tell the customer that you’re gonna be able to take care of them and their car I’m not even have a certified mechanic. Now every time I drive my car I have the check engine light coming on misfiring po300-po316 also bad catalytic converter po420. So dealership took joy ride and blew out Catalytic converter. Also had them do a front end alignment. They did even put the hub dust covers back on the spindles. Can’t not believe a Ford dealership would treat a long time Ford buyer like this. All I can say is I’ll never do business with this dealership or even Ford motor company again. More

Customer service was great, the got my truck in & out in the time they told me. the time they told me. More

Amazing staff!! Salesman Sean and Finance Mgr James took great care of my necessity needs for a new vehicle! Elated! great care of my necessity needs for a new vehicle! Elated! More