AutoNation Ford Fort Worth

They are friendly, courteous and knowledgeable. The buying experience was pleasant. They demonstrated flexibility. Their Service Department is accommodating. Had my leveling kit installed on time and buying experience was pleasant. They demonstrated flexibility. Their Service Department is accommodating. Had my leveling kit installed on time and price was what they quoted! More

These guys got done in 3 days what Five Star Ford - Carrollton couldn’t figure out after 6 months. They did great work! Carrollton couldn’t figure out after 6 months. They did great work! More

I dealt with Chris Shields, he did a wonderful job walking through the the limited inventory options that all dealerships are facing. The agreed upon price was fair especially given the market the walking through the the limited inventory options that all dealerships are facing. The agreed upon price was fair especially given the market the last several months I was searching. He went above and beyond on the customer service. A couple of cosmetic flaws that he got the factory warranty to cover prior to buying. Also, I had driven a rental car up from Central TX and needed to drop it at DFW, Chris followed me so I could take the truck that day and not have to Uber back to the dealership. He has also followed up a few times post order. He is also incredibly knowledgeable in what he sells and the features. I dealt with a ton of people at different Ford dealerships and it was a night and day difference dealing with him about features, options, etc. I would highly recommend reaching out to Chris if you are looking for a new car! Dealership cons: 1. Limited inventory, but that's everywhere these days. I checked every dealership in Central and East Texas. Even some out of state while on work trips. 2. Part replacement under warranty requires me back up to the dealership or I have to pay labor to do it locally to my home. This was discussed with the parts person prior to the purchase and it was "not a problem for a dealership near me to handle this". 3. Extended warranty was more than discussed and OTD price was higher than wanted on the truck. The new 2021 F150 is a great truck I am very happy with it. Runner-up Option in a SUV There was also a new Explorer King Ranch that was very very nice and is new. I did take a long look at that but stuck with the truck. It was also more cost effective than I would have thought. More

I love my car and Blake and Joshua worked with and made it happen. Thank you for everything!!! it happen. Thank you for everything!!! More

I have visited this dealership twice, and they always take care of me. Prices are always reasonable and they are timely with service and callbacks. take care of me. Prices are always reasonable and they are timely with service and callbacks. More

Service was quick and efficient, they helped me out om a trip through town and even found a replacement hubcap after mine fell off. Will be back for any future work. trip through town and even found a replacement hubcap after mine fell off. Will be back for any future work. More

I have owned my 2016 Mustang since September 2015. We have taken it there numerous times . Our last visit was the FIRST TIME that we felt confident about the whole visit. I would to thank Stephen Hunter have taken it there numerous times . Our last visit was the FIRST TIME that we felt confident about the whole visit. I would to thank Stephen Hunter for making us feel better about leaving our car there. Thanks again Steve More

I called to make an appointment for an oil change, tire rotation and cabin air filter, Ms Susan gave me the time I wanted and took great care of me when I arrived. This has been the best service I've had n rotation and cabin air filter, Ms Susan gave me the time I wanted and took great care of me when I arrived. This has been the best service I've had not only since I purchased my truck from Autonation, but in many, many years. Thank you Ms.Susan More

Chris S was up front and a pleasant to deal with. Josh V was well prepared and knowledgeable about all financial options. was well prepared and knowledgeable about all financial options. More

Super service. Friendly personnel throughout. Everything completed in a professional and timely manner. It’s a pleasure to do business there!! completed in a professional and timely manner. It’s a pleasure to do business there!! More