AutoNation Ford Fort Worth

My service at this location went well and it was quick. The central reservation service for Autonation could be better. I found the person hard to understand. They scheduled my appointment for the next day The central reservation service for Autonation could be better. I found the person hard to understand. They scheduled my appointment for the next day with the radio person and I told them that I would drop my truck off the day before so that they could do the oil change. This information was not conveyed to my local dealership. They also failed to tell me that the courtesy car stops running at 4pm. More

I had issues with other facilities and ended up going a little farther to come here. Suzan is a great help and I would recommend them anytime. Other than the men's restroom needing a serious overhaul they little farther to come here. Suzan is a great help and I would recommend them anytime. Other than the men's restroom needing a serious overhaul they are superstars! Love the fact that they don't mess with the BS of the contactless non-sense. That whole BS is a waste of time. Stupid libtards! More

Can always count on Johnny Wood to have the best crew. 15 word minimum, really? I can say it in less 15 word minimum, really? I can say it in less More

Fantastic this is the fith car or truck we have bought here and all have been services here their whole life with autonation ford we like it here here and all have been services here their whole life with autonation ford we like it here More

They are friendly, courteous and knowledgeable. The buying experience was pleasant. They demonstrated flexibility. Their Service Department is accommodating. Had my leveling kit installed on time and buying experience was pleasant. They demonstrated flexibility. Their Service Department is accommodating. Had my leveling kit installed on time and price was what they quoted! More

These guys got done in 3 days what Five Star Ford - Carrollton couldn’t figure out after 6 months. They did great work! Carrollton couldn’t figure out after 6 months. They did great work! More

I dealt with Chris Shields, he did a wonderful job walking through the the limited inventory options that all dealerships are facing. The agreed upon price was fair especially given the market the walking through the the limited inventory options that all dealerships are facing. The agreed upon price was fair especially given the market the last several months I was searching. He went above and beyond on the customer service. A couple of cosmetic flaws that he got the factory warranty to cover prior to buying. Also, I had driven a rental car up from Central TX and needed to drop it at DFW, Chris followed me so I could take the truck that day and not have to Uber back to the dealership. He has also followed up a few times post order. He is also incredibly knowledgeable in what he sells and the features. I dealt with a ton of people at different Ford dealerships and it was a night and day difference dealing with him about features, options, etc. I would highly recommend reaching out to Chris if you are looking for a new car! Dealership cons: 1. Limited inventory, but that's everywhere these days. I checked every dealership in Central and East Texas. Even some out of state while on work trips. 2. Part replacement under warranty requires me back up to the dealership or I have to pay labor to do it locally to my home. This was discussed with the parts person prior to the purchase and it was "not a problem for a dealership near me to handle this". 3. Extended warranty was more than discussed and OTD price was higher than wanted on the truck. The new 2021 F150 is a great truck I am very happy with it. Runner-up Option in a SUV There was also a new Explorer King Ranch that was very very nice and is new. I did take a long look at that but stuck with the truck. It was also more cost effective than I would have thought. More

I love my car and Blake and Joshua worked with and made it happen. Thank you for everything!!! it happen. Thank you for everything!!! More

I have visited this dealership twice, and they always take care of me. Prices are always reasonable and they are timely with service and callbacks. take care of me. Prices are always reasonable and they are timely with service and callbacks. More

Service was quick and efficient, they helped me out om a trip through town and even found a replacement hubcap after mine fell off. Will be back for any future work. trip through town and even found a replacement hubcap after mine fell off. Will be back for any future work. More