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AutoNation Ford Fort Worth

Fort Worth, TX

Overview
Reviews
Vehicles
4.6
843 Reviews
As one of the largest Ford dealerships in the Dallas-Fort Worth area, AutoNation Ford Fort Worth is your local destination for all new and used Ford models. Located southwest of downtown Fort Worth, our showroom is just south of I-20 on Bryant Irvin Road. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Fort Worth to learn more.
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5000 Bryant Irvin Road

Fort Worth, TX

76132

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Showing 843 reviews

October 25, 2021

I had an appointment for 9AM for a oil change. I didn’t leave until 2 PM. Never got an explanation for why it took 5 hours to change my oil. More

by schylargaither
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember
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Oct 29, 2021 -

AutoNation Ford Fort Worth responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Fort Worth. If you would be willing to give us another chance in the future, please reach out to our General Manager at (817) 200-4212. We would appreciate the chance to turn your experience around.

October 23, 2021

All the. Employees I have dealt with have gone out of their way to help me out I have been very pleased More

by coveyronald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gochenour
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Oct 26, 2021 -

AutoNation Ford Fort Worth responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 22, 2021

Great service. My car was in for a bit, but Jose kept me informed with what was going on and did a great job. This is my third car at this dealer, I have complete confidence in the service and in Jose. More

by Jayembe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Oct 26, 2021 -

AutoNation Ford Fort Worth responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 19, 2021

Darla was very informative and helpful when I schedule my oil change and state inspection. Great customer service More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
Report | Print
Oct 24, 2021 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 17, 2021

The salesman was very helpful & continued to help me even after the purchase. 5 stars for Chris P. More

by Fusion owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris P., salesman
Report | Print
Oct 19, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 17, 2021

Jeff provided wonderful, fast service. He had all my paperwork ready to go when I arrived. I was notified promptly when the work was complete. More

by Steppcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Oct 19, 2021 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 17, 2021

They charged us for wiper fluid but they did not fill it up it was half way filled up???? Paperwork not finished when we were told car was ready to pick up! More

by Deborah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Oct 17, 2021 -

Deborah responded

Need to make sure work is completely checked

October 15, 2021

Prompt, courteous, thorough, answered all questions, I do miss Mike Parker as he was so approachable. More

by Andy sewell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Report | Print
Oct 19, 2021 -

AutoNation Ford Fort Worth responded

Hi Andy, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

October 15, 2021

Experience was great but the wait time for an oil change is a little long. With an appointment I waited about an hour and a half. More

by Carries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Oct 19, 2021 -

AutoNation Ford Fort Worth responded

Hi Carries, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2021

I came into the service department without an appointment, but I was seen right away for a few factory recalls. The service gentlemen was cordial and courteous throughout, emphasizing on what cou More

by arronhawkes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanderson
Report | Print
Oct 19, 2021 -

AutoNation Ford Fort Worth responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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