AutoNation Ford Fort Worth

Chris and Gary made our experience great! They were very helpful and answered all our questions. We are loving our new car and will definitely recommend them to our friends and family. They were very helpful and answered all our questions. We are loving our new car and will definitely recommend them to our friends and family. More

The best place to start a good relationship buy your first car here this people are so nice and helpful first car here this people are so nice and helpful More

They were not helpful. 1000.00 was price and wait a week on part. Wrong 1000.00 was price and wait a week on part. Wrong More

This is the worst Ford service department in the history of ever. I dropped my truck off to get a recall for the backup camera and customer satisfaction program for the tailgate completed. I also wanted a b of ever. I dropped my truck off to get a recall for the backup camera and customer satisfaction program for the tailgate completed. I also wanted a balance and rotation. I drove into the service bay at 6:40 PM on Tuesday Dec. 5th, shut off the engine and opened my door waiting for a service advisor. There were three service advisors in their tiny work holes, and I was the only customer in the place. After 5 minutes, with no response from any of the three advisors, I stepped out of my truck and said "Does anybody work here?" The advisor closest to me turned to look at me and I then said "Don't everybody move at once". He came out and asked how he could help me. I told him what I needed, and he passed me off to another advisor. I told this advisor what I was there for, that I had an appointment on Friday Dec. 8th, but I was leaving town, so I wanted to drop my truck off and pick it up when I returned, the following Tuesday. He promptly bragged that he would probably have the work completed the following day, Wednesday Dec. 6th. I told him, I'd be back on Tuesday Dec. 12th. Fast forward to Wednesday Dec. 12th, I went to pick up my truck, told the advisor my name and he said "Looks like we haven't got your truck in to look at it yet". When I reminded him about how he told me he would have the work completed the next day, he said, "I guess we got real busy". I used to buy my filters and other parts at AutoNation Ford Fort Worth, but with such incompetence in the service department, I will now take all of my business to David McDavid Ford. So long, AutoNation. More

Friendly and Honest gets it done when promised definitely my go to been using these guys a long time!! Thanks y’all my go to been using these guys a long time!! Thanks y’all More

I love that you can make a service appointment online. The people are wonderful and keep you informed. The people are wonderful and keep you informed. More

The young lady that greet me upon arriving, was very attentive. The place was very clean and thank you. attentive. The place was very clean and thank you. More

Everyone up there are always very helpful and is always willing to make sure your happy willing to make sure your happy More

They have provided great service for several years for my F350 Super Duty. Thanks to all the service technicians and staff. F350 Super Duty. Thanks to all the service technicians and staff. More

I have been blessed to work with an amazing sales team, from the General Sales Manager to the sales person. The Fianance personal is so easy to talk to and get you position with credit to purchase the vehi from the General Sales Manager to the sales person. The Fianance personal is so easy to talk to and get you position with credit to purchase the vehicle you want. I am forever thankful for this dealership and their willingness to find the vehicle we needed not once, but twice!!! More