AutoNation Ford Fort Worth

My Ford was towed to the Service Dept to have the battery and alternator status addressed. Darla quickly processed the work order and I was on my way in an hour and a half. and alternator status addressed. Darla quickly processed the work order and I was on my way in an hour and a half. More

Mike was great and Steve needs to work on his communciation skills and return calls to customers that have rented vehicles while theirs is being repaired i paid more than a monthly payment on my communciation skills and return calls to customers that have rented vehicles while theirs is being repaired i paid more than a monthly payment on my rental while the expedition was being repaired.. mike really helped me out.. Steve made sure the expedition was repaired well.. More

I went in for a works oil change which was supposed to include synthetic oil, tire rotation and having all my fluids topped off. I got the information for this service off the Auto Nation website. They di include synthetic oil, tire rotation and having all my fluids topped off. I got the information for this service off the Auto Nation website. They didn’t honor it and charged me individually for topping off the washer fluid and the tire rotation. I had them go ahead and change the air filter on the truck since it was dirty. This is offered for $64.99 at David McDavid Ford a few miles away, I ended up spending over $150 because they would not honor what was on their website. I saved a screenshot of the Auto Nation service I was supposed to get and a copy of the service and price from McDavid. They did give me a $20 discount, big deal. They explained it away saying this is only for dealerships or service centers with an “Express Lane.”Last time I will visit this dealership. More

They allow the financial department to take advantage of people . Alot of song and dance to distract the customer. Information not given properly. Will not use again ! people . Alot of song and dance to distract the customer. Information not given properly. Will not use again ! More

This was the most outstanding dealership i’ve done business with. Blake helped me custom order the exact car I had in mind & made the entire process so peaceful! business with. Blake helped me custom order the exact car I had in mind & made the entire process so peaceful! More

I was greeted promptly and they already new what was needed since I had made an appointment. I have always had good service at Auto Nation Ford. needed since I had made an appointment. I have always had good service at Auto Nation Ford. More

Everyone was so friendly and helpful. It was so easy we ordered a truck and he kept us posted throughout the process and even has followed up several times It was so easy we ordered a truck and he kept us posted throughout the process and even has followed up several times More

Service was excellent and service writer was pleasant and knowledgeable. The quick turnaround was a bonus, also. knowledgeable. The quick turnaround was a bonus, also. More

Very accommodating staff. Service was top notch. Everyone was helpful and approachable. They did everything to get the car i want. Service was top notch. Everyone was helpful and approachable. They did everything to get the car i want. More

This was the second time I have had my vehicle serviced at autoNation. Each time has been a pleasant experience. For this particular visit I had received a recall notice on my Ford escape and took it in to at autoNation. Each time has been a pleasant experience. For this particular visit I had received a recall notice on my Ford escape and took it in to be checked. I also requested an oil change. Both items were completed within 2 1/2 hours. The nice thing about this particular visit is I was able to ride the shuttle back home to continue working and then ride the shuttle back to the dealership to pick up my car. Everyone is always friendly and helpful. I would definitely recommend. More