AutoNation Ford Fort Worth
Fort Worth, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The finance guy Mr. Anderson I believe ? was amazing at his job .. the sales lady did an ok job had a couple hiccups but all in all it wasn’t a had experience Anderson I believe ? was amazing at his job .. the sales lady did an ok job had a couple hiccups but all in all it wasn’t a had experience More
My wife and I walked into the dealership not really expecting to buy a new Maverick. But Tyler and the rest of the crew made things so clear and easy that we walked out with a new on anyway. Couldn't expecting to buy a new Maverick. But Tyler and the rest of the crew made things so clear and easy that we walked out with a new on anyway. Couldn't be happier. More
Every single person that we worked with from the salesperson ton the credit manager to the service manager and the service writer that we work with have all been extremely helpful and made fill like salesperson ton the credit manager to the service manager and the service writer that we work with have all been extremely helpful and made fill like we were the most important customer and a personal friend. More
Chris and Gary made our experience great! They were very helpful and answered all our questions. We are loving our new car and will definitely recommend them to our friends and family. They were very helpful and answered all our questions. We are loving our new car and will definitely recommend them to our friends and family. More
This is the worst Ford service department in the history of ever. I dropped my truck off to get a recall for the backup camera and customer satisfaction program for the tailgate completed. I also wanted a b of ever. I dropped my truck off to get a recall for the backup camera and customer satisfaction program for the tailgate completed. I also wanted a balance and rotation. I drove into the service bay at 6:40 PM on Tuesday Dec. 5th, shut off the engine and opened my door waiting for a service advisor. There were three service advisors in their tiny work holes, and I was the only customer in the place. After 5 minutes, with no response from any of the three advisors, I stepped out of my truck and said "Does anybody work here?" The advisor closest to me turned to look at me and I then said "Don't everybody move at once". He came out and asked how he could help me. I told him what I needed, and he passed me off to another advisor. I told this advisor what I was there for, that I had an appointment on Friday Dec. 8th, but I was leaving town, so I wanted to drop my truck off and pick it up when I returned, the following Tuesday. He promptly bragged that he would probably have the work completed the following day, Wednesday Dec. 6th. I told him, I'd be back on Tuesday Dec. 12th. Fast forward to Wednesday Dec. 12th, I went to pick up my truck, told the advisor my name and he said "Looks like we haven't got your truck in to look at it yet". When I reminded him about how he told me he would have the work completed the next day, he said, "I guess we got real busy". I used to buy my filters and other parts at AutoNation Ford Fort Worth, but with such incompetence in the service department, I will now take all of my business to David McDavid Ford. So long, AutoNation. More