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AutoNation Ford Fort Worth

Fort Worth, TX

4.6
842 Reviews
As one of the largest Ford dealerships in the Dallas-Fort Worth area, AutoNation Ford Fort Worth is your local destination for all new and used Ford models. Located southwest of downtown Fort Worth, our showroom is just south of I-20 on Bryant Irvin Road. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Fort Worth to learn more.
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5000 Bryant Irvin Road

Fort Worth, TX

76132

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Showing 842 reviews

August 11, 2022

Service was great we had problems with our window ,tire ,back trim and oil change. Everything was fixed so happy with service More

by L.gallegoz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Nunez sales and Ciera in service
Aug 16, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2022

Schedule an appoint and was given a time to drop off my car. The representative on the phone did not mention that it would be 4 or 5 days before my car would be worked on. Picked up my car and took it to a More

by Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
Aug 16, 2022 -

AutoNation Ford Fort Worth responded

Becky, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4212 to discuss what we can do to help.

August 10, 2022

I needed work done on my truck, and I was easily able to make an appointment, and the service rep gave me proper expectations for how long it would take, and actually it got done a day or two sooner than I More

by soppy_analogs.06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Aug 14, 2022 -

AutoNation Ford Fort Worth responded

Hello, We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

August 10, 2022

Pleased with recent experience at having my F150 service at Auto Nation Ford. Service manager Jose did a good job getting truck in and out in a timely manner. He was a pleasure to work with. More

by Steve Phillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service adviser Jose Ramos.
Aug 14, 2022 -

AutoNation Ford Fort Worth responded

We are pleased to hear you had such a positive experience with us, Steve! If you need more help, our team is available to talk -- safe travels!

August 10, 2022

They were very professional and gave great customer service. Did the service ahead of time. More

by jab71364
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of there names but the person that checked me in and the one that took me home and picked me up were friendly and courteous.
Aug 14, 2022 -

AutoNation Ford Fort Worth responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 08, 2022

Good service, good work. Easy in, easy out. Qualified and interested service personnel. Quite lounge. More

by Curtis Basham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Aug 11, 2022 -

AutoNation Ford Fort Worth responded

Hi Curtis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

August 07, 2022

No idea if oil was even changed. IF it was the app was not updated and stated I have no oil. Sun visor rattle was not fixed and do not believe tires were rotated and was charged for More

by StacParr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 10, 2022 -

AutoNation Ford Fort Worth responded

Hello, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4212 to discuss what we can do to help.

August 05, 2022

Jeff, laid out everything that needed to be done following the shop diagnostics including cost and the time to expect the work to be completed. The work was completed under the time stated, to the d More

by N195fm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 09, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 04, 2022

Jose Ramos is the reason I come to Autonation. He is very knowledgeable and always has time to explain each step. More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Aug 04, 2022 -

Denise responded

Jose is great!

August 04, 2022

Best buying experience in years ,salesman brought the truck I was looking for to me to view. Darnell Robertson was knowledgeable of product great personality. Didn't play stupid sales games. More

by mark1henderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell ,Michael
Aug 07, 2022 -

AutoNation Ford Fort Worth responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Fort Worth. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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