AutoNation Ford Fort Worth
Fort Worth, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Was charged 2. 99 for a fill up of windshield washer concentrate, yet my wiper fluid tank took almost a gallon of Rain-X fluid from Autozone immediately after leavin 99 for a fill up of windshield washer concentrate, yet my wiper fluid tank took almost a gallon of Rain-X fluid from Autozone immediately after leaving the dealer. Service was fast, prompt, and mostly correct. More
Took my truck there for the first time because service at AutoNation in Burleson is absolutely terrible. They did everything I asked as far as the service goes, however, the service director needs to trai AutoNation in Burleson is absolutely terrible. They did everything I asked as far as the service goes, however, the service director needs to train his service advisors on how to look up Service Protection Plan Plus and match it up with the vehicle's VIN. They tried to upsell me new wiper blades for some ridiculous price when I actually get a free set with this plan. I wasn't too happy with the way they washed my truck. The tonneau cover wasn't touched, back bumper still dirty on top, still had bug splatter on windshield and headlights and nothing was vacuumed or wiped on the inside. Very little effort was put into the wash. More
Autonation in Fort Worth made my car buying experience east and pain free! Our dealer was an helpful and nice to us. Thank you all for the great buying experience! We will be back for sure! east and pain free! Our dealer was an helpful and nice to us. Thank you all for the great buying experience! We will be back for sure! More
Auto Nation Ford has the best customer service. I have been to other Ford Dealerships for car repair, but this location has honest workers, quick service, and my trust. I trust them to handle my ca I have been to other Ford Dealerships for car repair, but this location has honest workers, quick service, and my trust. I trust them to handle my car as if it were there own. I trust them to not overcharge me for things I really don't need and I trust that their prices will be fair. The other Ford treated me like I was expendable, a water of their prescious time. They forgot that customer service is key 5o optioning long term customers. I live several miles from the Bryant location, but I don't care. They will continue to get my car, no one else. Ms. Marshall and the team are the best. I'm not going anywhere! More
Customer Service personnel, Stephen, Gary, & team, were all outstanding! My vehicle was analyzed, repaired, serviced and even washed all in less time than anticipated. And all with utmost professionalis all outstanding! My vehicle was analyzed, repaired, serviced and even washed all in less time than anticipated. And all with utmost professionalism and courtesy. I'll definitely be back More
Great people to work with. No hassles on the pricing and great communication. They helped me get the car delivered from out of town where I found and we had all the paperwork No hassles on the pricing and great communication. They helped me get the car delivered from out of town where I found and we had all the paperwork done long before it arrived. It also arrived 2 days faster than I expected so bonus on that one. Luis and Gary thanks for everything! This is my second purchase from them and I will be back! ***** 5 Stars! More
Overall the service was ok, In my opinion this dealership spends more effort selling vehicles and less effort on the service side. I tried to schedule an appointment on line, and had to wait 3 days before spends more effort selling vehicles and less effort on the service side. I tried to schedule an appointment on line, and had to wait 3 days before a slot was available. When I dropped the vehicle office to perform a factory recall I was told it would take 3 to 5 days for someone to look at the vehicle. New to Auto Nation. The service advisor at this dealership said they no longer provide loaner cars, and it could be up to 2 hours before the shuttle was available to drop off. One of there employees told me " If you need to be some where on time call an Uber" Ultimately dropped the vehicle off on a Thursday afternoon and picked it up the following Tuesday. More