AutoNation Ford Fort Worth

Greeted and welcomed as soon as we pulled in. We didn’t have an appointment but we were in and out in just a couple of hours. Free car wash was nice too. The guys walked us to our car and thanked We didn’t have an appointment but we were in and out in just a couple of hours. Free car wash was nice too. The guys walked us to our car and thanked us for our business as they closed our car doors. Highly recommend. More

We had the best experience ever! Luis was our salesman. He is the nicest guy! We highly recommend him and AutoNation. We will definitely be back! . Luis was our salesman. He is the nicest guy! We highly recommend him and AutoNation. We will definitely be back! . More

Jeannie provided great service and MJ has been exceptional! This was our 2nd car purchase this year. Highly recommend! exceptional! This was our 2nd car purchase this year. Highly recommend! More

My sales guy Luis was extremely helpful. Finance went smooth and then the used car manager Mike was able to help me get something on the truck addressed. Overall a really great experience an Finance went smooth and then the used car manager Mike was able to help me get something on the truck addressed. Overall a really great experience and I would definitely recommend them. More

MJ was fabulous. He made it easy to purchase our car. My only concern was there was a spot under the engine that looked like it had been eaten by squirrels that had b He made it easy to purchase our car. My only concern was there was a spot under the engine that looked like it had been eaten by squirrels that had been left as is. They made it right by ordering the part to fix it. More

The service was fast and friendly. Had a comfortable wait in waiting area. Was able to watch TV and catch up on some work. Good experience. Had a comfortable wait in waiting area. Was able to watch TV and catch up on some work. Good experience. More

This is the best dealership hands down! Everyone is so nice and helpful. It’s truly the best experience I’ve ever had buying a car. We will definitely be back! Everyone is so nice and helpful. It’s truly the best experience I’ve ever had buying a car. We will definitely be back! More

The services was quick, fast, convenient and reliable! Me and my son weren't in there long at all and everyone was very nice. Thank you! Me and my son weren't in there long at all and everyone was very nice. Thank you! More

Great customer service. The oil change was completed In a timely manner. Customer’s lounge is comfortable. The oil change was completed In a timely manner. Customer’s lounge is comfortable. More

The dealership has very a great customer team when it comes to personal communication, but for some reason it’s lacking on the service when it goes back for doing the service. The last time I brought my comes to personal communication, but for some reason it’s lacking on the service when it goes back for doing the service. The last time I brought my truck in I wanted a 22,500 service done on my truck and I got my truck back within less than 30 minutes and the cost was like $125 for the work and I basically got an oil change tire rotation and multi point inspection. At least that’s what my invoice says. Now with that being said a 22,500 service details a lot more than that for it’s service and I do believe that if it had been done they would have found that I had a tail light out, my windshield washer wasn’t working right, and one of my tires doesn’t hold air like it should because it has either a nail or a screw in it. So now did I get the 22,500 maintenance service that’s required or did I just get an oil change with the tire rotation and multi point inspection? I feel I got the last of the 2 choices. And I used my Ford Pass points and it took all of them away except 1 . (20,???) which was over 20,000 points and still costs me some money on top of that. So my question now is do I take my truck to a different dealership for service since I’m not 100% positive I got what I asked for? And I don’t feel like I did? I was truly let down by this last service along with the one before. Again it’s not the front service personnel I believe it’s in the back in the shop they are not doing a true job. More