AutoNation Ford Fort Worth

Went in for Ford recall. Had to leave for a few days to check out and send pictures to Ford who said “no problem” so picked it up and wait until or if have a problem later. Had to leave for a few days to check out and send pictures to Ford who said “no problem” so picked it up and wait until or if have a problem later. Jeffery Sanderson was the service writer and he was good about keeping me informed about situation. Talked with mechanic who worked on car but forgot his name. He was nice and gentlemanly and was sorry it took so long but if any problems bring car back. Thanks for returning car clean. More

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Darnell (our car sales guy) made the experience of car buying fun & enjoyable. He brought good energy, and had an easy going personality to work alongside with. The people who were supporting our case beh buying fun & enjoyable. He brought good energy, and had an easy going personality to work alongside with. The people who were supporting our case behind the scenes (aka the finance & credit department) were amazing as well. I'm glad we made the decision to purchase our cars from AutoNation Fort Worth. More

Good job and extra good job to asst service manager jose Ramos he knows what’s needed to take care of my 2011 F150 Ramos he knows what’s needed to take care of my 2011 F150 More

Service is very slow. I waited for an oil change for over 2 hours, and I had an appointment for it. I took the time to make an appointment to shorten my stay, but that did I waited for an oil change for over 2 hours, and I had an appointment for it. I took the time to make an appointment to shorten my stay, but that didn't work. Under staff or just don't care? More

Pleasant experience, needed a State inspection. Service writer Jose was efficient, tech Joeseph handled the inspection quickly. Service writer Jose was efficient, tech Joeseph handled the inspection quickly. More

It was very easy to schedule my appointment online and add the recap service for my vehicle. The shuttle service is very convenient and the driver I had was very friendly. add the recap service for my vehicle. The shuttle service is very convenient and the driver I had was very friendly. More

Great experience. This is the second vehicle and the purchasing experience was effortless. Highly recommend Auto Nation. This is the second vehicle and the purchasing experience was effortless. Highly recommend Auto Nation. More

The best easisy purchase experance. Everyone there knew what they where doing and even got me a better intrest rate than my bank. They are honnest and truley care about you. Everyone there knew what they where doing and even got me a better intrest rate than my bank. They are honnest and truley care about you. More

We purchased a truck which we love. We do not have any complaints about the truck. Our complaints are about the customer service we received. A comment was made towards my wife by the s We do not have any complaints about the truck. Our complaints are about the customer service we received. A comment was made towards my wife by the salesman that made it seem because she’s a woman he was surprised she was going to be driving the truck as well. We were also told the truck was going to be detailed, and we waited almost 2 hours for this to be completed. The truck was not detailed. The truck was not dirty, but there was dust and stains that were still present. If we were not told the truck was being detailed I wouldn’t have cared, but don’t tell me something that’s not true, then have me waiting for “nothing” to be accomplished. More