AutoNation Ford Fort Worth

They lie and misled us. My daughter really needed a car. Otherwise I was ready to walk out. I should have. Don’t have much to say nice about them and will never go back. My daughter really needed a car. Otherwise I was ready to walk out. I should have. Don’t have much to say nice about them and will never go back. Shady business practices. I always thought once car on the lot everything had been checked out and repaired. On Monday car was 12,299 on Thurs 13,299. They said they could not budge on price since corporate sets price. Claimed they realized back up camera needed repaired that’s why price increase. I questioned immediately why cars broken windshield not replaced? Why would it be on the lot ready for sale? Salesman said windshield guy would be there end of the week. When we were encouraged to come in Thurs night because he could work on price, etc. All week we said Friday afternoon. I was ready to walk out. Didn’t care that they said it could be sold. However, my daughter really needed a car since hers was broken down and she was in a rental. I have a special needs Grandson and is ok to be alone for awhile but once it gets dark we knew we had to leave. My daughter picked him up and came back. Dealership stayed open late and just wanted to sell that car and didn’t care. I’m mad at myself for staying only because of our car situation. I sure hope this car doesn’t give us trouble and after reading reviews, it could easily be a lemon. BTW we had to pay for a new windshield $410.76. If auto nation fixed it, price would increase again. The car should have been sold at original price not $1,000 more 3 days later. We took off the inside detailing to get price down. Susan Tilley More

Darla took her time answering all my questions. She took great pains making sure that everything was one right. She took great pains making sure that everything was one right. More

I originally had an issue with service on a long standing issue. Mike, the service manager, absolutely went above and beyond. He made everything right and built trust. After 10 years, the noise in my 2012 Mu issue. Mike, the service manager, absolutely went above and beyond. He made everything right and built trust. After 10 years, the noise in my 2012 Mustang is gone! Mike listened and test drive the car himself. I cannot recommend Autonation enough because of how Mike addressed my problems. More

From the time I walked in he building I was show nothing but respect in dignity . but respect in dignity . More

I had a great experience with this dealership! Wael was great to work with. I would recommend this Place of business for everyone! Loving my 2023 Toyota Highlander 10 Stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Wael was great to work with. I would recommend this Place of business for everyone! Loving my 2023 Toyota Highlander 10 Stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

Darla is amazing! Always super helpful. Gets us in and out as quickly as possible! Always super helpful. Gets us in and out as quickly as possible! More

A lot of PROS in our experience at AutoNation. Jeffrey (our sales associate) was helpful and knowledgeable, the lobby was comfortable (I needed to attend a meeting from there- no problem), and th Jeffrey (our sales associate) was helpful and knowledgeable, the lobby was comfortable (I needed to attend a meeting from there- no problem), and the finance person didn't badger us to purchase this and that coverage. The only CON would be the "Theft Protection" and "Finish Protection" extras that apparently are automatically put on every vehicle. I would have been happier to just have $1,500 added to the purchase price rather than working it in using "packages." Still, and of day I feel good about the price we paid and the amount given for our tradein. More

We had a great experience buying from here. Looking forward to enjoying my new car Looking forward to enjoying my new car More

Great service. Easy to go through the process. All questions answered. We enjoyed the whole experience. Easy to go through the process. All questions answered. We enjoyed the whole experience. More