AutoNation Ford Corpus Christi

I went in to buy a used 2016 Corolla and came prepared with research and the vehicle history. The experience raised serious concerns. The salesman confidently told me the car did not have a CVT transmiss with research and the vehicle history. The experience raised serious concerns. The salesman confidently told me the car did not have a CVT transmission. It does. When I asked whether the transmission fluid had been serviced (it never had, across 159,000 miles), he refused to do a simple drain and fill and compared it to "back surgery on someone with no back pain." He handed me the dealership's own internal repair order, and that's where it got worse. It listed an "A/C Evacuate Recharge" that did not match what AutoNation reported to Carfax. It also documented a cooling system leak diagnosis, a cooling fan replacement, and a suspension/steering repair, none of which were disclosed to me. A cosmetic repair package had been declined internally, and two prior damage events on the Carfax were never mentioned. When I asked questions, the answers disappeared. The salesman repeatedly said he "wasn't a mechanic," couldn't find anyone who was, and didn't know how to find the information in their own system. The moment I started asking informed questions, his demeanor changed entirely. I did not buy the car. I purchased from another dealership the same day and was treated with honesty and respect. I documented everything and filed a complaint with AutoNation corporate. I asked only for accountability and better training, no compensation. Reasonable customers deserve honest answers. I didn't get them here. More

Very satisfying very nice personal Zack was a pleasure to work with would recommend him to my family and friends work with would recommend him to my family and friends More

They went the extra mile to make sure I was taken care of. Service was fast and professional. of. Service was fast and professional. More

We are happy to have purchased our second vehicle this year at Auto Nation Ford in Corpus Christi. We are glad to have worked with David Quisenberry and Rodrigo Diaz. They made purchasing a vehicle nice year at Auto Nation Ford in Corpus Christi. We are glad to have worked with David Quisenberry and Rodrigo Diaz. They made purchasing a vehicle nice and easy as it should be. More

This dealership did no messing around. They told us the bottom dollar on their car and mine. It was a meat or match situation and they beat a prior quote. They told us the bottom dollar on their car and mine. It was a meat or match situation and they beat a prior quote. More

I had a great experience with my F150 in the shop. I worked closely with Eric and he communicated efficiently throughout the whole process. The team was great there! I felt like my truck was "built to I worked closely with Eric and he communicated efficiently throughout the whole process. The team was great there! I felt like my truck was "built tough" again. More

When asked to check if we needed breaks they said it was $237 to do a break check. They used their iPhone to check it without taking off the wheel off and charged us . When picking up the car, the manager w $237 to do a break check. They used their iPhone to check it without taking off the wheel off and charged us . When picking up the car, the manager was not available and we could not take our car unless we paid the bill. With no other choice we paid the bill to get our car. They did nothing but video the wheel for $237! What a rip off!!! More

The visit I had to Auto Nation Ford was outstanding Service Advisor was very courteous and helpful to all my questions and concerns. Thanks for all the nice service. Service Advisor was very courteous and helpful to all my questions and concerns. Thanks for all the nice service. More

The atmosphere was nice,the facility was clean and the staff were nice and polite.Thank Y.ou staff were nice and polite.Thank Y.ou More

I appreciated the text reminder about my oil change. Was easy to schedule my appointment. Service was fast. No over sell just friendly recommendations on future service needs Was easy to schedule my appointment. Service was fast. No over sell just friendly recommendations on future service needs More