AutoNation Ford Corpus Christi

Refused to fix my window just because I didn’t want to fix other unrelated services fix other unrelated services More

We had an appointment of 7am for our Ford Fusion. Told them what it needed, declined the diagnostic test, we only wanted the oil pressure sensor replaced. Not even a hour to do this on a Ford Fusio Told them what it needed, declined the diagnostic test, we only wanted the oil pressure sensor replaced. Not even a hour to do this on a Ford Fusion. We already knew it was the oil pressure sensor causing the issue. Dropped the car off and left. At 2:30pm, I finally got through to so.one after 8 + minutes of waiting ( they need to answer thr main number phone) and I was told the tech had it in a bay working on it right then. At 5pm, we get a text from Robert that the car is still being worked on, and they will need a second day. I immediately. responded back asking what was going on. All we wanted was the oil pressure sensor replaced. That was it. Robert responded at 6pm saying they were waiting on the tech. So for now we are in limbo with a job that should not have taken more than an hour, and you feel like a hostage to Auto Nations lack of care or timely repair. I know its not anything to do with Robert and the waiting for this to be fixed. He did his job just fine. The 'tech' seems to be the issue. A true WTH. More

Joseph linaj and Joseph Boone were very helpful and respectful with the helping of our purchase and understanding of our budget! 10/10 experience respectful with the helping of our purchase and understanding of our budget! 10/10 experience More

Dan was very helpful and patient . I love my little car . Thank you i have to learn how to ise everything I love my little car . Thank you i have to learn how to ise everything More

Autonation Ford has always been great. The fact that the vehicles I’ve purchased have always been of great quality. Thank you The fact that the vehicles I’ve purchased have always been of great quality. Thank you More

As for service, If you buy your vehicle from them I'd think you'll have a better experience just getting you oil changed. If you don't buy from them don't bother. They don't care to help in any way. Take think you'll have a better experience just getting you oil changed. If you don't buy from them don't bother. They don't care to help in any way. Take your vehicle somewhere else. More

I had previously had a poor experience with this dealership, however, after having spoken to the GM I decided to give them another chance and I'm glad I did. We worked everything out and I purchased dealership, however, after having spoken to the GM I decided to give them another chance and I'm glad I did. We worked everything out and I purchased a new vehicle. More

Cold, unwelcoming. Showed zero willingness to help when I explained my family was stranded in Corpus from Houston. Gouged my on parts prices by 300%. Radiator hoses are Showed zero willingness to help when I explained my family was stranded in Corpus from Houston. Gouged my on parts prices by 300%. Radiator hoses are $74 on your site…not $185. Then they overlapped on service. When you replace a thermostat, you replace the gasket but you can’t charge for labor hours for both. At least when I was a Ford tech, I never pulled that kind of stunt. Worst dealer experience I’ve ever had. I worked for 2 dealers as a tech for 6 years. Franchise auto dealers were my advertising clients for 10+ years. I’ve never heard of anyone being done this way or service advisers that seemed to know less about the parts and repair process. Tried to charge me $1800, should’ve been $1100-1200, ended up paying almost $1400 for radiator hoses and a thermostat. Unbelievable ripoff. More

The service team was very professional and helpful during my visit at Autonation Ford Corpus Christi. my visit at Autonation Ford Corpus Christi. More