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AutoNation Ford Burleson - Service Center

Burleson, TX

4.1
546 Reviews

546 Reviews of AutoNation Ford Burleson - Service Center

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November 16, 2021

I am very pleased with the customer service and service done on my car! Thank you More

by lucindajones96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 20, 2021 -

AutoNation Ford Burleson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2021

The Windows weren't washed and no vacuuming was done with service & no car wash More

by Brendipal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 20, 2021 -

AutoNation Ford Burleson responded

Hi Brendipal, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3224 to discuss what we can do to help.

November 14, 2021

Great experience, friendly staff, and kept me updated on the work being done on my truck. More

by robsohns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Ross
Report | Print
Nov 17, 2021 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for your feedback! We hope you have a great day!

November 12, 2021

Service Advisor Ashley Ross was super kind an helpful. Asked all the questions and made my service experience easy and worry free. More

by jaguirre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 15, 2021 -

AutoNation Ford Burleson responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

November 05, 2021

Friendly staff and great service. I would definitely recommend to family and friends. Thank you! More

by Mable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Cano
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Nov 08, 2021 -

AutoNation Ford Burleson responded

Hi Mable, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Ford Burleson and we hope to be of service again in the future. Thank you, and have a fantastic day!

November 04, 2021

Fernando Cato the service man was very helpful.Will call Fernando Cato the service man was very helpful. Will call him next time I need service More

by darlenetatum123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Cato
Report | Print
Nov 07, 2021 -

AutoNation Ford Burleson responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2021

I set a time with service department and it was met. They did what they said and communication was great. Truck is fixed. Happy customer! More

by terryinkeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Isaac
Report | Print
Nov 06, 2021 -

AutoNation Ford Burleson responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 04, 2021

They were able to get my vehicle in on a timely manner, was very fair and honest with the repairs needed. Would have given them 6 stars, but 6 wasn't and option. More

by meierj61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Masters
Report | Print
Nov 08, 2021 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 28, 2021

Service department does not return calls or supply and form of update on the vehicles. We had our vehicle here for over 3 weeks and were told they could not find anything wrong and that was after weeks of More

by ali
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
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October 26, 2021

We had a problem with our 2018 Ford Escape regarding #2 We had a problem with our 2018 Ford Escape regarding #2 cylinder misfire. They did advise that they were aware of the problem ie: water leaking to t More

by ricpamv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Oct 29, 2021 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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