AutoNation Ford Burleson - Service Center

Fernando has been my consultant several times, and he provides the best customer service experience I have had. I will continue to use Ford in Burleson for my service issues. provides the best customer service experience I have had. I will continue to use Ford in Burleson for my service issues. More

Fernando was awesome as usual. He helps to make the experience a good one. I always like when he helps me out . He answers all my questions and doesn’t make me feel silly. I’m a older lady and sometime experience a good one. I always like when he helps me out . He answers all my questions and doesn’t make me feel silly. I’m a older lady and sometimes I just don’t know everything about cars Fernando makes it easy. More

Service was a little better than first time I went in. Still had to make calls to find out the status, but in the end Bobby my advisor kept me in the loop. Still had to make calls to find out the status, but in the end Bobby my advisor kept me in the loop. More

I am highly disappointed. I purchased a used truck, was encouraged by the extended warranty for over $3600… Only to find out when push came to shove it really wouldn’t cover anything. The check engine ligh encouraged by the extended warranty for over $3600… Only to find out when push came to shove it really wouldn’t cover anything. The check engine light went on, it took three days for them to run a diagnostic, Knowing we were trying to get this done in a timely manner to get it back to my son who is an active duty in the military, and then they charge me $99.95, told me that it was the spark plugs and will cost me $750 to get it repaired. Then when I picked up the truck they said they wouldn’t give me a copy of the diagnostic, only the receipt for doing the work. At $750 was just too much all things considered… The irony on the check engine light… The dealership took days and charged $100. It took five minutes and was free at AutoZone More

Found a huge screw in the rear tire. Purchased the tire and wheel warranty and the process was very quick and easy. Ashley was awesome. and wheel warranty and the process was very quick and easy. Ashley was awesome. More

Service department has always treated me well. They get me out as quickly as possible as long as you set an appointment. me out as quickly as possible as long as you set an appointment. More

Went in for a recall repair and additional repairs needed to be made. Explained the repair and communicate in a timely manner. to be made. Explained the repair and communicate in a timely manner. More

Matt is awesome!! The service was great and he worked to get me the best price. get me the best price. More

They did a great job in a timely manner, I would definitely recommend Auto Nation service. definitely recommend Auto Nation service. More

Great customer service. Matt was helpful . Timing in the evening is perfect much better then early mornings or weekends evening is perfect much better then early mornings or weekends More