AutoNation Ford Burleson - Service Center

I have received great service from your dealership every time I go in for a oil change since I have bought my Ford EDGE from you. time I go in for a oil change since I have bought my Ford EDGE from you. More

Time took for Repairs was some what long however, unlike the Typical Auto Repair Shop, they were Complete and I felt all Issues were Addressed. the Typical Auto Repair Shop, they were Complete and I felt all Issues were Addressed. More

Purchased my sons truck. He has only made 1 pmt, and the starter went out. Dealership had my truck for almost a week, I didn’t hear a word from anyone in service until I star He has only made 1 pmt, and the starter went out. Dealership had my truck for almost a week, I didn’t hear a word from anyone in service until I started calling everyone down there daily. And call me crazy but this starter that had to be replaced cost $1000.00!! They did give me a discount however and we ended up paying about $400 in the end. Service needs WAY BETTER communication but our salesman MIKE BARROW is fantastic as always. More

The guys are very knowledgeable in understanding what customers needs are, the wait was a little over 2 hrs but its understandable when the workload is so demanding and short of help customers needs are, the wait was a little over 2 hrs but its understandable when the workload is so demanding and short of help More

I have only dealt with the service department. But it has always been a very good experience,. But it has always been a very good experience,. More

Great Service Department! Nice salesmen who want to make you a good deal in a market that doesn't help the consumer. At all. At least they try! Unfortunately, the vehicles are Nice salesmen who want to make you a good deal in a market that doesn't help the consumer. At all. At least they try! Unfortunately, the vehicles are just a little high. Thank you. More

I was in on Monday morning but was unable to leave my Expedition. Set an appointment for Tuesday morning. Left it and was called before lunch that it was ready. Excellent service. Thank You Expedition. Set an appointment for Tuesday morning. Left it and was called before lunch that it was ready. Excellent service. Thank You More

Service Director, James Holloway, turned a very negative situation into a very positive situation. Thanks to him all turned out good. situation into a very positive situation. Thanks to him all turned out good. More

I realize every industry is struggling with finding and retaining quality personnel - my frustration revolved in finding services not performed - gives me pause when I consider the many other tasks that we retaining quality personnel - my frustration revolved in finding services not performed - gives me pause when I consider the many other tasks that were performed that I am not able to easily check. Response to would I recommend would be - maybe, with a caveat. More

Personel friendly & helpful. Phone service not good. Could definitely improve on that And the wait time. Shuttle is great! Phone service not good. Could definitely improve on that And the wait time. Shuttle is great! More