Back

AutoNation Ford Burleson - Service Center

Burleson, TX

4.1
546 Reviews

546 Reviews of AutoNation Ford Burleson - Service Center

Sort by
August 01, 2022

Matt is excellent to work with. Will be back for the next service. Thank you!! More

by jacki.montgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 01, 2022 -

jacki.montgomery responded

Thank you!

August 01, 2022

Very courteous, I made an appointment for 4:00 pm to get an oil change and was out at 5:30 More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 03, 2022 -

AutoNation Ford Burleson responded

Hello Randy, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

August 01, 2022

I had a recall and needed an oil change. I was unable to take my truck to the dealership so the GM Paul Solomon came and personally took my truck and had everything done. Can't find that ju More

by brainwashed07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Solomon
Aug 03, 2022 -

AutoNation Ford Burleson responded

Hello there! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

August 01, 2022

the dealership has been very helpful. we used the recall department and they repaired both mine and my daughters car. I appreciate the way they fixed the cars and got them both back t More

by janicesaari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas and Fernando
Aug 03, 2022 -

AutoNation Ford Burleson responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

July 31, 2022

I can't really speak for the dealership itself but I really appreciate Fernando in service More

by Kingskid55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando, Don't remember last name
Aug 03, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 29, 2022

I ordered tires they got them the next day they called me set up an appointment I showed up got my tires put on pretty fast and I'm on my way great job I'm happy More

by Mikerby59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Pollie and Matt Mathison
Aug 02, 2022 -

AutoNation Ford Burleson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 29, 2022

Kip was the person who helped us, called & kept us updated on oil change & recall being done! Only problem was when checking out, they always forget we have the premium maintenance with Ford and try More

by Virgil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kip Moore
Aug 02, 2022 -

AutoNation Ford Burleson responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

Every since I bought this car from them and I have taken it in for service of any kind, there has been an issue. The service department is terrible. This time, I had an appointment for a recall. I waited fo More

by Suzanne morton
Recommend Dealer
No
Employees Worked With
Can’t remember her name but she was nice. I think she was training and did a good job.
Aug 02, 2022 -

AutoNation Ford Burleson responded

Hello Suzanne, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3224 to discuss what we can do to help.

July 27, 2022

The difference between this dealership & all others is they have Matt who takes a genuine interest in his customers & a team that hits the ground running! Yall know it's hot as xxxx out here & they were s More

by laura.rsflowtech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt M., Linda, Felipe Amaya
Jul 31, 2022 -

AutoNation Ford Burleson responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 27, 2022

Service center and Douglas did an excellent job. Really good service and attention to detail More

by TE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas
Jul 31, 2022 -

AutoNation Ford Burleson responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

...
30
...