AutoNation Ford Burleson - Service Center

The service personnel are all excellent. I gave a 4 instead of 5 because of the phone system they use. It’s very difficult to speak to a service advisor directly. You have to speak to an ans I gave a 4 instead of 5 because of the phone system they use. It’s very difficult to speak to a service advisor directly. You have to speak to an answering service which makes the process aggravating. The work was done correctly and quickly. More

Pleasant, friendly and good service. Took my Mustang in to the have the passenger airbag replaced. Took my Mustang in to the have the passenger airbag replaced. More

We have used this dealership off and on for the past 15 years or so, and I can honestly say that the service lately has been the best we have experienced so far. They have really upped their level of serv years or so, and I can honestly say that the service lately has been the best we have experienced so far. They have really upped their level of service and communication and our most recent experience went well above expectation. Well Done Burleson Ford, and thank you! More

Douglas was an excellent service advisor, especially at the intake point. I stopped by to say hello to the service manager Mr Holleman who is apparently no longer employed there. The person who was in hi the intake point. I stopped by to say hello to the service manager Mr Holleman who is apparently no longer employed there. The person who was in his previous office was very rude to me. I don't know if he is the new service manager and I did not ask his name but he was extremely rude. More

Great quality work and great customer service as well as quick service time and quality quick service time and quality More

Bought my truck used from Burleson Ford a few years back, this was its first time going back for service work which was a battery replacement. Both times it’s been a great experience. this was its first time going back for service work which was a battery replacement. Both times it’s been a great experience. More

The employees have always been helpful and thorough. They explained every detail of my service and the available options. My vehicle was returned fully serviced and clean. They explained every detail of my service and the available options. My vehicle was returned fully serviced and clean. More

I Just brought my F350 (10k mile service) and F250 (60k mile service) and I been going to Burleson Ford for over twenty years and the service has always been great! Thanks Kipp, Matt, and Linda, for Keepin mile service) and I been going to Burleson Ford for over twenty years and the service has always been great! Thanks Kipp, Matt, and Linda, for Keeping up the great service department! By buying my extended service agreement and using my reward points my payment for service on both trucks cost me zero dollars!!! Both trucks were cleaned and serviced in a day by making an appointment a week in advance! Why would anybody go anywhere else??? More

Great customer service! Communicated well in service and Shuttle service was amazing. Will take my car there again. Communicated well in service and Shuttle service was amazing. Will take my car there again. More

My Advisor went above & beyond! Had a recall fixed and made sure I was aware of all that needed done! Had a recall fixed and made sure I was aware of all that needed done! More