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AutoNation Ford Burleson - Service Center

Burleson, TX

4.1
546 Reviews

546 Reviews of AutoNation Ford Burleson - Service Center

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April 13, 2023

Matt Masters & his Crew - Always take Great Care of my personal & Fleet Pickups. Ensuring items are checked & serviced. Will continue using Burleson Ford on a regular schedule. More

by hkp1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Masters / Dom / Pat
Apr 26, 2023 -

AutoNation Ford Burleson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 13, 2023

Kip is professional, personal and very importantly competent. Will definitely be back whenever my vehicle needs service. More

by randys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kip Moore
Apr 26, 2023 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 10, 2023

Good service but kind of slow. The coupon was a nice price. Courteous service advisor. More

by andyloyd1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know!
Apr 26, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 09, 2023

I called and made an appointment for my truck on Saturday. Later I realized I had made it for the wrong Saturday. I made a call and the gentleman was very helpful getting it changed. Great dealershi More

by Jlrelwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 26, 2023 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 06, 2023

My telephone call to schedule an appointment was taken by a helpful and professional real person who promptly connected me with an equally professional service advisor. I chose to leave my vehicle for the se More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas owens
Apr 08, 2023 -

AutoNation Ford Burleson responded

Hi Rick, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 29, 2023

They are understanding, patient and easy to work with. I couldn't ask for a better group of folks. More

by txcrow1985
Recommend Dealer
Yes
Employees Worked With
Troy
Apr 01, 2023 -

AutoNation Ford Burleson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 28, 2023

Always bring my cars to this dealership. Fernando is always courteous and informative. Best service rep. More

by jschroeder2125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Cano, Service Adviser.
Apr 01, 2023 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 27, 2023

Svc mngr addressed problems, kept me aware of repairs & as promised trk was done in an few hours as promised. More

by jeffmiles1970.jm3395
Recommend Dealer
Yes
Employees Worked With
Svc manager
Mar 30, 2023 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

I’ve never had my car serviced anywhere else. I bought my car from them over ten years ago and am happy with them. More

by Jerrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wish I could remember his name. Sorry
Mar 29, 2023 -

AutoNation Ford Burleson responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 22, 2023

Kip took care of my needs. He is friendly, professional, knowledgeable, has great customer service care. He is my go to person because I trust him. More

by cynthia.hooper67
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Only worked with kip. He is outstanding
Mar 25, 2023 -

AutoNation Ford Burleson responded

Hi Cynthia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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