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AutoNation Ford Burleson - Service Center

Burleson, TX

4.1
546 Reviews

546 Reviews of AutoNation Ford Burleson - Service Center

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June 01, 2023

Sales and service goes above and beyond. I will continue to service my vehicle and purchase with autonation Burleson More

by browe
Recommend Dealer
Yes
Employees Worked With
Kip, Melvin
Jun 05, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 31, 2023

The service employees and manager were very respectfull and responsive to the needs of myself and vehicle. They went above and beyond to make sure I was comfortable while waiting. They kept me informed of More

by galnamedmonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 05, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 30, 2023

Ordered tires for my truck. They were not in stock. I was notified when they came in. The service representative said I would have to wait maybe an hour when I arrived. He went More

by Ford friendly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Owens
Jun 02, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

Fernando is amazing, however service is lacking in a few places. All around pretty good experience More

by Zane E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jun 01, 2023 -

AutoNation Ford Burleson responded

Hi Zane, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 27, 2023

Great to work with. Honest and dependable. Fast service with no issues. Would recommend Autonation Ford Burleson for any service needs. More

by Lee Bertram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dystani Poe
May 31, 2023 -

AutoNation Ford Burleson responded

Hi Lee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 26, 2023

I had a great experience at AutoNation Ford in Burleson, Tx. Fast and courteous service is what made the experience great. My service rep. Douglas was friendly and helpful. More

by kedwards53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
May 31, 2023 -

AutoNation Ford Burleson responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2023

Loved the service but didn’t like being charged 98 dollars for an oil change. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer was nice and very helpful
May 25, 2023 -

AutoNation Ford Burleson responded

Hello James, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2023

The service department was great DouglS my advisor was so helpful and made sure my vehicle could be done that day More

by Drewsnina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
May 25, 2023 -

AutoNation Ford Burleson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2023 -

Drewsnina responded

Great work fixed my problem that day. Douglas was very knowledgeable and helpful

May 11, 2023

Always have great service every time I go in. Quick and thorough service with great people More

by cochlea-simile0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 13, 2023 -

AutoNation Ford Burleson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 04, 2023

AutoNation was fast, decisive, friendly and very professional with my recall. 3 hours and I was back on the road. More

by Go.p.wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get a name but everyone there was great
May 09, 2023 -

AutoNation Ford Burleson responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

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