AutoNation Ford Burleson

Service rep never returned any of my calls. The only call came when he left a message about having some additional work done. Then he never returned my call to give an estimate on the additional work. Needle came when he left a message about having some additional work done. Then he never returned my call to give an estimate on the additional work. Needless to say, I opted out of additional work. They had my vehicle for two weeks to diagnose and replace the fuel pump. The service manager was much more helpful than my service rep. He got me a quote on the original work and got the ball rolling on the repair. When I went to pick my truck up , the bill was $250 over the estimate. In the end the bill was $150 below the original estimate. I assume if I had not said anything, they would have left the charges as they were. More

The workers were excellent fast and great at there job. Would recommend this dealership to anyone. Would recommend this dealership to anyone. More

Will do their best to get you satisfied!Give them a Will do their best to get you satisfied! Give them a shout for your automotive needs! Will do their best to get you satisfied! Give them a shout for your automotive needs! More

Preston was so helpful and really helped find the perfect car for our family! Definitely recommend him! car for our family! Definitely recommend him! More

CHRISTIAN, Is GREAT. BUT we make an appointment..TO CHRISTIAN, Is GREAT. BUT we make an appointment..TO REPLACE 1 TIRE and took 2.5 hours. Whwn i cmae in a few months ago WITH A APPOINTMENT FOR Oil CHRISTIAN, Is GREAT. BUT we make an appointment..TO REPLACE 1 TIRE and took 2.5 hours. Whwn i cmae in a few months ago WITH A APPOINTMENT FOR Oil Change THSAT was over 3 hours???? More

Extremely professional and courteous and I really appreciate the to me and treated me while I was there appreciate the to me and treated me while I was there More

Good service very nice people to work with and they make me feel confident on my purchase me feel confident on my purchase More

Great customer service guys. Brought my f250 in for oil change. The wait wasn’t bad in and out. Thanks change. The wait wasn’t bad in and out. Thanks More

Great folks here. Would definitely by another vehicle from here. I highly recommend this dealership from here. I highly recommend this dealership More

Christian was great. He filled in for Kip Because he was busy with another client. For a tire rotation and complementary wash. It seems as every time I take it to a dealership the “complementary wash” Is ne busy with another client. For a tire rotation and complementary wash. It seems as every time I take it to a dealership the “complementary wash” Is never done. Very frustrating. Other than that everything was great. More