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AutoNation Ford Burleson

Burleson, TX

4.3
901 Reviews

850 North Burleson Boulevard

Burleson, TX

76028

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Showing 901 reviews

November 01, 2023

Tremendo servicio estuve 3 horas esperando por un cambio de aceite y filtro y no le dicen al consumidor que no tienen empleado más adicional no van donde uno a decirle lo que es necesario para lo mejor de s More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Desconozco su nombre
Nov 04, 2023 -

AutoNation Ford Burleson responded

Hola Carlos, lamentamos tu experiencia con nosotros aquí, pero nos alegra que nos hayas informado sobre esto. A nuestro Gerente General realmente le gustaría ayudarlo a cambiar su experiencia. Si estaría dispuesto a darnos otra oportunidad, comuníquese con nuestro gerente general al (817) 522-3224 para analizar qué podemos hacer para ayudarlo.

October 28, 2023

They listen to me and they do their best to get what I need done More

by david.beissert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance, Matt
Nov 01, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

Jesse was the most amazing, professional, courteous, service advisor I have had there. Always kept me up to date on my vehicle and repairs More

by Jgarcia7940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
Oct 28, 2023 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 24, 2023

They are always courteous and efficient! ! I am a single woman, so it’s important to me to feel like I can trust them to take care of my vehicle and I do! More

by montanahigh4me/Tracy S.
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Oct 28, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 13, 2023

Walked around the used cars and Trevor came out and asked if he could help. Showed us what we were looking for. My granddaughter was very happy and we left with a great car! More

by Cynthia Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor, Mike several people
Oct 15, 2023 -

AutoNation Ford Burleson responded

Hi Cynthia, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2023

Always dissatisfied with the wait time. Cashier was difficult to communicate with, but everything else was good. More

by needed service on my truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Oct 12, 2023 -

AutoNation Ford Burleson responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (817) 522-3224 when you have a chance. Thank you, and we look forward to hearing from you.

October 10, 2023

Very informative, friendly, quite helpful. We will definitely go back to Burleson Ford and recommend them to anyone. More

by ksl1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Guthrie, i dont remember the names if the rwo gentleman (finance person was Kevin and dont remember the managers name).
Oct 12, 2023 -

AutoNation Ford Burleson responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Burleson.

October 06, 2023

I find the lack of communication unacceptable. Service rep was good once vehicle was brought in but up to that point no one returned calls with the needed info. This includes service manager More

by lookmeup_2
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Chuck Peretti, Douglas,Chance
Oct 10, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

October 04, 2023

Very painless transaction. The staff was very courteous and made sure that I was comfortable while I waited. Very thoughtful. More

by lisamburden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barrow
Oct 06, 2023 -

AutoNation Ford Burleson responded

Hi, We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 03, 2023

This was a stress free experience and it took the shortest amount of time I’ve ever had buying a car. More

by Mike6464
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barrow
Oct 07, 2023 -

AutoNation Ford Burleson responded

Hi, we are pleased to hear you had such a positive experience with us, if you ever need help, just give us a call. Happy motoring!

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