AutoNation Ford Burleson

Bought a new car which I am satisfied with, just a little haggling on the interest rate charged. So far so good. haggling on the interest rate charged. So far so good. More

#2 edge purchase here. Things have changed as with the world. Ended up got my vehicle done and all good. Leaving it was a bit worrisome. No Courtesy car for over nite Things have changed as with the world. Ended up got my vehicle done and all good. Leaving it was a bit worrisome. No Courtesy car for over nite keep. No real promise of time frame, however I feel they got it in and back to me reasonable. Just not the same anymore anywhere. But as said, got it in and done and much better as it went. Vcs More

I had the best experience with Auto Nation. I did not have to wit long (make an appt) Kip was most kind and friendly. I would recommend this dealership to everyone! I did not have to wit long (make an appt) Kip was most kind and friendly. I would recommend this dealership to everyone! More

Service advisor handled everything very well had my truck serviced and had it done in a timely manner. serviced and had it done in a timely manner. More

Had just the vehicle I wanted at the right price. Shoutout to Criag Parr. Great job. Shoutout to Criag Parr. Great job. More

Matt Masters was excellent He went above and beyond the call of duty It took a while for the problem to resolve but it was him who finally figured out the issue call of duty It took a while for the problem to resolve but it was him who finally figured out the issue More

I was told the recall repair would take half a day. I took the vehicle in at 9am one day. It was completed the next day at 3:30pm. I took the vehicle in at 9am one day. It was completed the next day at 3:30pm. More

Thank you Fernando C. The best service tech. Always gets us in and out in a timely fashion. The best service tech. Always gets us in and out in a timely fashion. More

I didn't deal with anyone at Burleson. I dealt with Bailey at Autonation in Bedford. It took over a week for Burleson to get my car to Bedford. I dealt with Bailey at Autonation in Bedford. It took over a week for Burleson to get my car to Bedford. More

The SERVICE department of this dealership needs better leadership and customer service attention. Communication is important and it is lacking at AutoNation Burleson. The personnel are good, there just leadership and customer service attention. Communication is important and it is lacking at AutoNation Burleson. The personnel are good, there just needs to be attention to improving their customer service skills. More