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AutoNation Ford Burleson

Burleson, TX

4.3
901 Reviews
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850 North Burleson Boulevard

Burleson, TX

76028

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Showing 901 reviews

June 15, 2022

Great experience…. .Scott Lynch was amazing…. Love my new Explorer. Would definitely recommend to family and friends More

by Cromague23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lynch
Jun 17, 2022 -

AutoNation Ford Burleson responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 15, 2022

Great customer service in the service department. I also appreciate that the dealership offers coffee and tea. More

by donnamccreight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember
Jun 17, 2022 -

AutoNation Ford Burleson responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2022

I had an appointment for oil change & tire rotation. When I got there I was told it would take at least 2 hours. If I have an appointment I shouldn't have to wait 2 hours. More

by Blhickson5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kipp
Jun 17, 2022 -

AutoNation Ford Burleson responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

June 13, 2022

Matt Masters in service is so awesome. Any time I need anything whether it’s maintenance or a major service. He gets me taken care of. I’ve never had such a great experience every single t More

by freddy.pld96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Masters
Jun 13, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 13, 2022

I found the Dealership to be up-front and honest. Good folks to work with More

by ta.hansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Parr
Jun 14, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 13, 2022

I've been doing business at this dealership for the last 16 years and I've never had a bad experience, they always been polite and courtesy, they've always gotten my trucks out when they said they would be More

by t_n_t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Masters
Jun 14, 2022 -

AutoNation Ford Burleson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Burleson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 12, 2022

I was very pleased with the assistance I received in the service department. The gentleman that waited on me, was very kind and helpful. I just wish that when I called to schedule my appointment, the la More

by Tarwee8283
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Masters
Jun 13, 2022 -

AutoNation Ford Burleson responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

June 12, 2022

Service Department was Very Short Handed. They Did a Great Job, Considering. I Will go Back. More

by steve.flansburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Got Me in Fairly Fast.
Jun 13, 2022 -

AutoNation Ford Burleson responded

Hi Steve, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

We own several Ford pick ups and like the product. We will continue to purchase Ford vehicles. More

by kblane
Recommend Dealer
Yes
Employees Worked With
Linda Belota
Jun 12, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2022

We purchased a vehicle in March and the experience was wonderful. Purchased another vehicle end of April early May and we have only had the truck 5 days before it broke down and was undriveable. Truck has More

by JaxFine
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melvin, Kevin, Paul Solomon
Jun 12, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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