Back

AutoNation Ford Burleson

Burleson, TX

4.3
901 Reviews
Contact Dealership

850 North Burleson Boulevard

Burleson, TX

76028

Directions

By Type

Showing 901 reviews

June 20, 2022

great dealership close to home been going there since 2015 this last time wait time was decent others time not so good More

by rmoreno2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
no names
Jun 23, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Jun 23, 2022 -

rmoreno2005 responded

thank you

June 18, 2022

Setting up the appointment and taking my car in for service was easy. The staff was friendly and professional. More

by howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat
Jun 20, 2022 -

AutoNation Ford Burleson responded

Hi Howard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 17, 2022

It was easy for me to schedule and they completed the service much quicker than expected. More

by rick.badgero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Jun 20, 2022 -

AutoNation Ford Burleson responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 17, 2022

Love Jerry Fisher in the Svc Dept. ... he's efficient, friendly, helpful and ON IT. More

by karene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Fisher, Jon Ericksen
Jun 20, 2022 -

AutoNation Ford Burleson responded

Hi Karen, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 17, 2022

Service advisor Fernando Cano was very customer service orientated. He did everything he could to get me back on the road as quickly as possible. He was aware that I had to have the vehicle towed in to you More

by Richard.Dubord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Cano
Jun 20, 2022 -

AutoNation Ford Burleson responded

Hi Richard, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 17, 2022

They do not respond and don't honor their word. I'm beyond disappointed with this whole experience More

by Wocky2155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig parr
Jun 20, 2022 -

AutoNation Ford Burleson responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Burleson. If you'd like, please contact our General Manager at (817) 522-3224. We'd appreciate the chance to make your experience a positive one.

June 16, 2022

Very friendly. Professional clean facility. Gave me honest feedback on my vehicle without trying to sell me anything. More

by William Kelso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember
Jun 17, 2022 -

AutoNation Ford Burleson responded

Hello William, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

June 15, 2022

Worked on two of my vehicles, neither were actually repaired after one month at the service department. One vehicle $15,000 bill for contaminated diesel repair, 4 weeks after repair, the same Warnin More

by Alice Ramsey, MD
Friendliness
Recommend Dealer
No
Employees Worked With
James Holloman, Matt Masters
Jun 17, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

June 15, 2022

Was a easy and great experience! Mr.Barrow did an amazing job. Best experience I’ve ever had at any dealership!! More

by Zachleehance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barrow
Jun 17, 2022 -

AutoNation Ford Burleson responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2022

From the first inquiry, this dealer was upfront in their current inventory and pricing. They were kind, considerate and very professional. Kudo’s to the staff, we will be returning when we need another vehi More

by mroberts40002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler
Jun 15, 2022 -

mroberts40002 responded

Thank you Skyler for your help… we will be back To see both you and Jimmie. The Finance papers were accurate and with issues at former dealers, we appreciated this attention to details. Thanks again!

...
53
...