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AutoNation Ford Burleson

Burleson, TX

4.3
901 Reviews
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850 North Burleson Boulevard

Burleson, TX

76028

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Showing 901 reviews

June 28, 2022

Took my truck in for a horn not working. Dealing with Christian in service and Linda in customer service was great and very helpful. Service manager was a big help in getting my truck fixed More

by terryinkeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Asbury and Linda ?
Jun 29, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 27, 2022

Took my truck in on a Monday to fix the sunroof. Picked it up on Saturday and back to the service department on Monday after a trip to the car wash and found a leak. Seems to me, they should have More

by cfsunny51
Recommend Dealer
Yes
Employees Worked With
Kipp
Jun 29, 2022 -

AutoNation Ford Burleson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3224 to discuss what we can do to help.

June 25, 2022

No reason to setup appointment. Nothing is set or notified when you do this. Several visits and years, nothing has changed. I call to setup service or warranty fixes and it’s like t More

by raymond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian
Jun 28, 2022 -

AutoNation Ford Burleson responded

Raymond, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (817) 522-3224. We'd appreciate the chance to make your experience a positive one.

June 25, 2022

Car is working great no more shuddering drove it to Corpus no problems and clean my car too. Thank you More

by Tinaposs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip
Jun 28, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 25, 2022

Service department was great with Doug but when I brought my truck in it was for warranty work Matt took care of the tires and service but didn't order the part for the warranty catalytic converter butthabks More

by kimdiedrich.kd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug and matt
Jun 28, 2022 -

AutoNation Ford Burleson responded

Hi, we appreciate you taking the time to leave us a response! We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-3224. We hope to hear from you.

June 23, 2022

Salesmen Trevor Taylor and Finance Manager were the best to deal with. They did not try to haggle you just straight and knowledgeable. It was quick and got me what I wanted. Will definitely do business with More

by choculat50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Taylor
Jun 28, 2022 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2022

Linda went above and beyond to help me while I was in a huge bind. Vehicle trouble is such a hassle especially when traveling. They got me in quick and fixed up. Extremely grateful for Linda, Christian and More

by hoytbyrd11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Christian, Carey
Jun 23, 2022 -

AutoNation Ford Burleson responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 21, 2022

Bobby was great and was polite. He did a good job of taking care of everything I needed. More

by g_mark_wood
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bobby
Jun 23, 2022 -

AutoNation Ford Burleson responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2022

I took my 2017 F150 in to AutoNation because it was dying but no lights came on. Matt my service advisor stayed on top of the repairs and they even had to get Ford involved. It took a little while but they f More

by Jskaggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 21, 2022 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 20, 2022

Quality work and completed job in a timely manner. Very good customer service and follow up. More

by clayshanna2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 21, 2022 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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