AutoNation Ford Burleson

Jimmie Merriweather made my car search extremely simple! We went in looking for one vehicle and left with two! He was extremely helpful in assisting in the delivery of the second vehicle! Way to go above an We went in looking for one vehicle and left with two! He was extremely helpful in assisting in the delivery of the second vehicle! Way to go above and beyond! More

I got really bad service at this location I bought my F150 truck from this location I have been coming to this location for about three or four years I have one year left to pay off my vehicle this was t F150 truck from this location I have been coming to this location for about three or four years I have one year left to pay off my vehicle this was the worst time I just came for all change and they kept my vehicle all day I called them to find out if it was ready when I came they was very cold they gave me no receipt for the work they done on my vehicle they have gave me a receipt every other time the guy said he would text it to me it never happened this was the worst service I ever had from any business I’ve ever been to I would never go back to this location again super disappointed More

Reliable work - I just think if you schedule a oil change it shouldn’t take over two hours it shouldn’t take over two hours More

Matt the rep who took my information was very friendly and courteous. He listened and followed up to make sure that all the work was done properly. He was helpful in informing me of the service portion th and courteous. He listened and followed up to make sure that all the work was done properly. He was helpful in informing me of the service portion that was remaining on my contract. Thank you for your pleasant and courteous service More

I took my 2018 F150 in for service and was placed with Douglas. He went above and beyond to help me. The biggest problem I had was not with the service dept but with the warranty company I had and Douglas Douglas. He went above and beyond to help me. The biggest problem I had was not with the service dept but with the warranty company I had and Douglas diligently worked with them and kept me constantly in the loop. He called me numerous times to give me updates on what was happening with my truck. I've never had a service advisor do for me as much as Douglas did. He will definitely be the one I call upon should any more issues come up with my truck. More

The Service Writer, Kip was Great as Usual and kept me updated! Always a Pleasure! updated! Always a Pleasure! More

Made an APPT via the FordPass App for my 20k mile service plan, I scheduled the service for a Saturday. I dropped off my F350 at 0900 on Saturday and by noon the service had been completed. I had the chanc plan, I scheduled the service for a Saturday. I dropped off my F350 at 0900 on Saturday and by noon the service had been completed. I had the chance to pickup my truck that day but for personal reasons I picked it up Monday morning. What great service... Couldn't have asked for a better Service Center!!! Bravo Zulu!!! Richard USN Vet More

My service advisor and my service technician went out their my way to accommodate my schedule. I drove from Denton to Burleson just to go to this dealership because they are awesome. Cary the service tec their my way to accommodate my schedule. I drove from Denton to Burleson just to go to this dealership because they are awesome. Cary the service technician did an outstanding job and was quick while I waited for service. Thanks for putting your customers 1st. I appreciate your honesty, your flexibility and your integrity. You did exactly what you said you would to. I am a repeat customer for life! Respectfully, Scotty Reed 940-465-8376 More

Their communication skills are lacking. Also it took 2 and a half days to get a tire in for a 2022 Explorer. I get supply shortages but it really shouldn't take that long. I had to drive on Also it took 2 and a half days to get a tire in for a 2022 Explorer. I get supply shortages but it really shouldn't take that long. I had to drive on a donut for 3 days. More

Quick excellent service. Brought my car in with tire issues. Advisor promptly looked at it and found a solution to get me back on the road. Brought my car in with tire issues. Advisor promptly looked at it and found a solution to get me back on the road. More