AutoNation Ford Burleson

I've used AutoNation Ford Burleson for 19 years. Will continue to come back. Thanks Will continue to come back. Thanks More

Great service and quick. Took care of my F150 and the recalls . Thanks It hard to find a good dealership to take care of you in a timely manner Took care of my F150 and the recalls . Thanks It hard to find a good dealership to take care of you in a timely manner More

not a fan ! Matt Lewis was rude and made the entire process stressful. He told me he was marking up the APR because he "didn't work for free" and that he could s Matt Lewis was rude and made the entire process stressful. He told me he was marking up the APR because he "didn't work for free" and that he could sell my order unit 20 times over again.. that he didn't have to sell us the truck and he could sell it to someone else for 20k over. More

Great place to do business. Everyone is very helpful and willing to do whatever it takes to make the customer happy Everyone is very helpful and willing to do whatever it takes to make the customer happy More

I made an appointment with the Call Center, told the young lady what service I needed, and she scheduled the appointment. I showed up at my appointment time and wasn't even acknowledged by the service young lady what service I needed, and she scheduled the appointment. I showed up at my appointment time and wasn't even acknowledged by the service team for 30 minutes. Then, when I told the guy why I was there, to figure out why my "check engine" light was on, he said they wouldn't even get a chance to look at my truck for a couple weeks. A couple weeks?! So, I made another appointment so I could bring my truck back and drop it off. Again, when I showed up for my appointment, no acknowledgement, so I just started walking in the many service reps doors until I found someone that would talk to me. Douglas is one of the most unfriendly service advisors I've met. He couldn't give me a date of when they would even look at my truck. My truck was there almost three weeks. I had to call to get updates on the progress of the repair. When I picked up my truck, Douglas said he would email my invoice....that was four days ago and I still don't have it. The service at this dealership is pathetic. I will not return. More

I was very impressed with the friendly and professional experience we had from all the staff. experience we had from all the staff. More

Mr. Jimmy Johnson was thorough, understanding, and listened to what I wanted. Great customer service! listened to what I wanted. Great customer service! More

Communication throughout the process of having my top end rebuilt was excellent. Autonation honors their work with a 2 year unlimited mile warranty. Only downside is the 179$ per hr labor rate rebuilt was excellent. Autonation honors their work with a 2 year unlimited mile warranty. Only downside is the 179$ per hr labor rate More

First time had a appointment that you broke. Second time did every thing promised, Zachery Pontuti was very friendly and did what he said and on time Second time did every thing promised, Zachery Pontuti was very friendly and did what he said and on time More

Very friendly folks. Efficient. I am still waiting ti hear about a part that had to be ordered. Efficient. I am still waiting ti hear about a part that had to be ordered. More