AutoNation Ford Burleson

Great service, agility and transparency. Great stuff and amazing cars availabe . Easy and fast process Great stuff and amazing cars availabe . Easy and fast process More

Drove in to leave the car a Ford Escape an agent was there to greet me he explained what was going to happen because there was a recall so I left .the car.I received a call in an hour and was told the c there to greet me he explained what was going to happen because there was a recall so I left .the car.I received a call in an hour and was told the car was ready excellent service!! More

Oil change was smooth and quick. Convenient shuttle as well. Nice people will certainly be coming back Convenient shuttle as well. Nice people will certainly be coming back More

I went in for a oil change, I had a 9:20 apt. It took 5 hours for the work to be completed. I was told it would not take over two hours.Totally not acceptable! It took 5 hours for the work to be completed. I was told it would not take over two hours.Totally not acceptable! More

Always helpful and make sure I get everything taken care of that is needed. Great job of that is needed. Great job More

Matt Masters and the rest of the team in the service department are absolutely top notch. They got my wife's Expedition in quickly knowing we needed breaks before we travel for Thanksgiving. The work wa department are absolutely top notch. They got my wife's Expedition in quickly knowing we needed breaks before we travel for Thanksgiving. The work was finished when they said it would be and the final cost was actually less than the initial estimate. Thanks Matt! More

Great dealership ask for Scott lynch. .he has a great personality!! Even helped my coworker get a car. .he has a great personality!! Even helped my coworker get a car. More

awesome experience. Vehicle was seen when promised and fixed the same day! That was such a pleasant surprise. I would recommend service department to anyone needing vehi Vehicle was seen when promised and fixed the same day! That was such a pleasant surprise. I would recommend service department to anyone needing vehicle serviced. More

Was at dealership for a recall. All went well except the service technician did not check their work so had to return due to engine light on. Service adviser took care of problem. All went well except the service technician did not check their work so had to return due to engine light on. Service adviser took care of problem. More

Look… buying a car can be iffy sometimes… lots of times… I’ve been looking for a new Bronco for a few months and was pretty specific about exactly what I wanted. Burleson Ford happened to have one times… I’ve been looking for a new Bronco for a few months and was pretty specific about exactly what I wanted. Burleson Ford happened to have one that I wanted with 95% of the configuration I was looking for and was within a decent drive from my place - awesome. I worked with Kimberly. Wow. What a refreshing experience. I’ve worked in sales in the past. I get it… but so many sales people are pushy, etc… Kimberly was not. Great experience dealing with her. Open/honest/transparent/efficient. The experience with the finance department, when that time came, was what you’d expect from a finance dept. Nice enough individuals but were hardcore pushing add-ons, up-sells, etc… That said, I feel like they gave me a relatively fair offer on my trade in. All in all, I’d buy another vehicle from these guys in a heartbeat (and it was a 300 mile round trip for me to snag it). More