AutoNation Ford Burleson

The visit was exceptional. People great and service was handled in a professional manner. Thank you! People great and service was handled in a professional manner. Thank you! More

Worst dealer I have ever done business with! If you like being sold a pile of xxxx and then not honor their warranty…this is your dealer! If you like being sold a pile of xxxx and then not honor their warranty…this is your dealer! More

I appreciated the simple approach to buying a vehicle. My salesperson Mike and the entire staff there was great. My salesperson Mike and the entire staff there was great. More

I had to stop by every week for over a month to stay on them to find out when my vehicle was going to be repaired. The work that was done was good but the follow up on the service side really needs work. I them to find out when my vehicle was going to be repaired. The work that was done was good but the follow up on the service side really needs work. I will probably go to another dealership next time. More

Burleson Ford was extremely helpful whe my new Bronco had issues on a road trip over Thanksgiving. My service advisor, Destiny, was the best- she went above and beyond to get my truck in and make sure the i issues on a road trip over Thanksgiving. My service advisor, Destiny, was the best- she went above and beyond to get my truck in and make sure the issues were dealt with! More

Pleased with the results of your efforts to get the job done in a timely manner. Thank you. done in a timely manner. Thank you. More

Trevor my salesman was SUPER. I have been using this dealership for years for my service. Service team is awesome. However, finance department when I bought my suv lowballs you on I have been using this dealership for years for my service. Service team is awesome. However, finance department when I bought my suv lowballs you on everything. You need to haggle hard with them. They do not follow up in a timely manner. I had to hound them for answers. 10 calls, emails and finally a trip back up there and I got an answer. They seemed remorsefull but a little better customer care would be worth it. I sure miss Mrs. Laura?? (think that was her name...she retired). I still would recommend them, but when you say you will follow up with a customer....Do what you say you are going to do! Matt in the service department rocks, you too Trevor! More

More concerned with getting my 2022 bronco out the door rather than fixing the issue. rather than fixing the issue. More

Truck I bought was in shop for about 30-35 days after I received it. After getting it back, leaking oil, have put in approximately 2 gallons and yes I have oil changed regularly. Exhaust is leaking oil fro received it. After getting it back, leaking oil, have put in approximately 2 gallons and yes I have oil changed regularly. Exhaust is leaking oil from where Ford of Burleson repaired it. None of the outlets work for usb plugs. Turbo indicator maxes out while driving. I have also had issues with heater. Put 3 gallons of antifreeze in it in the last 3 weeks. No leaks evident. If I could trade it in I would. Without a doubt. Replaced front brakes yesterday. Rear ones need replaced too. Throwing oil out exhaust onto my trailer and back of truck. Glad I bought the warranty because you all will get it back soon More

Professional and really want to take care of you. Salesman was amazing. Definitely be back to do business again. Salesman was amazing. Definitely be back to do business again. More