Back

AutoNation Ford Burleson

Burleson, TX

4.3
901 Reviews

850 North Burleson Boulevard

Burleson, TX

76028

Directions

By Type

Showing 901 reviews

December 08, 2022

The staff were very nice to deal with during the buying process. Thank you very much. More

by KT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Abernathy Didio
Dec 12, 2022 -

AutoNation Ford Burleson responded

Hello , thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 07, 2022

Destiny was awesome! We took our Escape in for recall work and a oil change. the looked real busy but everything was done correctly and quickly we had the vehicle back be More

by Alfonzo462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
Dec 11, 2022 -

AutoNation Ford Burleson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 06, 2022

Service was great, took my car in for an oil change and it was done in a timely manner. Doug was my service rep and he was very professional and helpful. I'll be back for future service. More

by Donna C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Dec 09, 2022 -

AutoNation Ford Burleson responded

Hi, we are pleased to hear you had such a positive experience with us, Donna! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2022

Jimmie was super helpful! Came out happy with our purchase. He was able to get something to put need and was not disappointed. More

by Alondra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie
Dec 09, 2022 -

AutoNation Ford Burleson responded

Hello Alondra, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2022

During these times and how the world is today they seem fair enough compared to other businesses More

by danielpinneda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kipp Moore
Dec 09, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2022

The visit was exceptional. People great and service was handled in a professional manner. Thank you! More

by bennettjim96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Moore
Dec 06, 2022 -

AutoNation Ford Burleson responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 04, 2022

Worst dealer I have ever done business with! If you like being sold a pile of xxxx and then not honor their warranty…this is your dealer! More

by Ex Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt, Paul, Linda
Dec 09, 2022 -

AutoNation Ford Burleson responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Burleson. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3224 to discuss what we can do to help.

Dec 09, 2022 -

Ex Customer responded

You mean the GM who refused to even speak to me for 3 weeks?! The GM who would have his employees relay to me that he would call before the end of the day…or first thing in the morning…..and never call. I’ve washed my hands of Autonation. Can be made right by giving me the $5,800 I lost in the process over your dealers incompetence

December 02, 2022

I appreciated the simple approach to buying a vehicle. My salesperson Mike and the entire staff there was great. More

by Scooby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barrow
Dec 04, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Burleson! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

I had to stop by every week for over a month to stay on them to find out when my vehicle was going to be repaired. The work that was done was good but the follow up on the service side really needs work. I More

by Connor.01
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Won’t throw him under the bus
Dec 03, 2022 -

AutoNation Ford Burleson responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Burleson. If you'd like, please contact our General Manager at (817) 522-3224. We'd appreciate the chance to make your experience a positive one.

December 01, 2022

Burleson Ford was extremely helpful whe my new Bronco had issues on a road trip over Thanksgiving. My service advisor, Destiny, was the best- she went above and beyond to get my truck in and make sure the i More

by Carney100
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
Dec 03, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

...
30
...