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AutoNation Ford Burleson

Burleson, TX

4.3
904 Reviews
AutoNation Ford Burleson is a proud member of the nationwide network of AutoNation dealerships. As America's Most Admired Automotive Retailer, AutoNation has over 300 dealership locations representing 33 manufacturer brands with stores in over 18 states. Since 1996, AutoNation has sold and serviced over 14,000,000 new and pre-owned vehicles. There are many benefits to being part of the AutoNation family. Below we have outlined some reasons why you should choose AutoNation Ford Burleson for all your automotive needs.
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850 North Burleson Boulevard

Burleson, TX

76028

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Showing 904 reviews

December 21, 2022

Service advisors were very professional and polite. The route back to the service area is very circular. More

by wjflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 24, 2022 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2022

My only interactions with AutoNation have had to do with warranty work and recalls. All interactions have been positive experiences. More

by mskingston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Dec 24, 2022 -

AutoNation Ford Burleson responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 20, 2022

The dealer communicated well with the services and the estimated time before services were completed More

by Twaters.96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kipp
Dec 22, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2022

Service time has improved since the last time I was there. Friendly service writer that treated me with respect. More

by chall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Dec 22, 2022 -

AutoNation Ford Burleson responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

December 19, 2022

My service visit went very well. They handled all my needs in a timely manner and were very pleasant and helpful . More

by berryevelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 20, 2022 -

AutoNation Ford Burleson responded

Hi Berryevelyn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 17, 2022

We purchased a 2021 Ford Escape with my daughter from AutoNation Burleson in October 2021. The sales process was easy. However, once we made the purchase, the "service" was, and is, almost non-existent. More

by kevinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kipp
December 16, 2022

All fine, only complaint I have is, why make appointments for an oil change and it isn’t even started for two hours after the appt time. Making it a three hour wait. I know the tires were rotated but 1 ho More

by 351clevland
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t have name. He was fine though, overworked.
Dec 20, 2022 -

AutoNation Ford Burleson responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Burleson. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (817) 522-3224.

December 13, 2022

Had an appointment set up. Showed up a little early. Got me in and out in time expected. More

by Ricky.cox2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 15, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 12, 2022

Service for a recall issue was absolutely terrible. They left him waiting for 3.5 hours. More

by Rge0616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary
Dec 15, 2022 -

AutoNation Ford Burleson responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Burleson. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3224 to discuss what we can do to help.

December 12, 2022

Mr Melvin Jones was fair and helpful. A real down to earth person. No pressure. Love the Toyota Highlander More

by Stratenro67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Jones
Dec 14, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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