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AutoNation Ford Burleson

Burleson, TX

4.3
901 Reviews

850 North Burleson Boulevard

Burleson, TX

76028

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Showing 901 reviews

December 28, 2022

I had an unfortunate event happen to my vehicle and so looking to finance a new vehicle i started at Auto Nation Ford in Burleson. I met Kimberly Pendley, explained my situation and she went to work on he More

by melissacrawford39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Pendley, Kevin Collins
Jan 01, 2023 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 28, 2022

They have been servicing my truck for several years. Good work. I am grateful that the shuttle was available on Saturday. They have been maintaining a service record and have been seeking to keep me up More

by Ford friendly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Owens
Jan 01, 2023 -

AutoNation Ford Burleson responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 28, 2022

Excellent Service with the sales guys and financial department to get my son a truck. More

by kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Taylor
Jan 01, 2023 -

AutoNation Ford Burleson responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 26, 2022

This dealer always goes above and beyond! Honest and reliable! I will go back for anything else my car needs. More

by D Burgamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kip
Dec 28, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 26, 2022

Took my truck in to get serviced. The service comes with a tire rotation, to which I delined. I only asked that they air up the tires. After the service was complete, I noticed that More

by Murika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know names
Dec 28, 2022 -

AutoNation Ford Burleson responded

Hi Murika, we are deeply disappointed by your experience at AutoNation Ford Burleson. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-3224. We hope to hear from you.

Dec 29, 2022 -

Murika responded

I'll make sure to call your GM tomorrow. I just now noticed that my windshield wiper fluid is empty. Did they even put oil in the truck?

December 23, 2022

I brought my 2013 Ford Escape in for two manufacturer recalls. The appointment was easy to make with flexible times. When I brought the car in, I was attended to very quickly and was given honest and rea More

by 2013 Ford Escape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kip Moore
December 21, 2022

My only interactions with AutoNation have had to do with warranty work and recalls. All interactions have been positive experiences. More

by mskingston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Dec 24, 2022 -

AutoNation Ford Burleson responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 21, 2022

Service advisors were very professional and polite. The route back to the service area is very circular. More

by wjflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 24, 2022 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2022

Everybody was so nice take good care of us and help us the right wey More

by Andrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tylor and Erick
Dec 26, 2022 -

AutoNation Ford Burleson responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2022

The dealer communicated well with the services and the estimated time before services were completed More

by Twaters.96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kipp
Dec 22, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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