AutoNation Ford Burleson

They fixed the issues I had and customer service was amazing. Would definitely recommend this dealership. amazing. Would definitely recommend this dealership. More

We have gone to the service department here for many years.as we have a warranty on our truck that cover oil changes. We have actually not had many good experiences here but this time their service advi years.as we have a warranty on our truck that cover oil changes. We have actually not had many good experiences here but this time their service advisor named Dystanie Poe was top notch! I would give her a 10 star rating. She kept us informed all day until our truck was ready and she actually checked our warranty and had them go ahead and do services needed that were covered and didn’t cost us anything! More

Have brought my vehicle there many times and have always had GREAT service. Will definitely continue to bring my vehicle there for service. had GREAT service. Will definitely continue to bring my vehicle there for service. More

I am still waiting for one red deflector and any pictures they might have. Seem either slow or refuse to return a lot of calls.. The service is good and people very nice. they might have. Seem either slow or refuse to return a lot of calls.. The service is good and people very nice. More

No type of communication after leaving my truck there for 7 days and on 8th day the joker finally texted me. 7 days and on 8th day the joker finally texted me. More

The service was great and efficient. When I got the bill, I was surprised. It was more expensive than it should have been. When I got the bill, I was surprised. It was more expensive than it should have been. More

We have purchased 9 vehicles over the years from Burleson Autonation Ford our salesman Scott Lynch has always gone above and beyond helping us. The service department has always been top notch with their kno Autonation Ford our salesman Scott Lynch has always gone above and beyond helping us. The service department has always been top notch with their knowledge and maintenance. We plan on using them for many years to come. More

Mr. Douglas Owens was Awesome!!! Keep up the great work. :) Love this Dealership! Future Purchase. :) Love this Dealership! Future Purchase. More

Honestly! I went to Autonation Ford for an existing recall on my F150. Was told that it would be covered, but it may take about a week and a half just to look I went to Autonation Ford for an existing recall on my F150. Was told that it would be covered, but it may take about a week and a half just to look at it and make sure that the recall was the problem. A week and a half later I recieved a call asking me to email them the recall paper so they could verify if it was covered. The next day I received another call telling me it wasn't. Apparently I was out of recall time by 4 months. This is a nationwide Ford problem and should be fixed no matter what! Safety is not on their mind. Anyways, told one thing, then another. A bunch of runaround. Oh well. Who cares anyway right. Bye Ford! More

i had a tailgate recall. I texted Doug whom responded immediately. He gave me a choice of time to drop off and length of repair. Smooth. I asked them to also check brakes as I texted Doug whom responded immediately. He gave me a choice of time to drop off and length of repair. Smooth. I asked them to also check brakes as there was a squeal. The job was done. Brakes checked out ok. More