AutoNation Ford Burleson

Everyone is very nice and also very helpful. Craig did an awesome job at helping us out thank you Craig did an awesome job at helping us out thank you More

Mike Barrow Richard Wynne did an excellent job sales. ..then tyler lankford did finance....super job... thanks ..then tyler lankford did finance....super job... thanks More

We bought a BRAND NEW 2024 Expedition with 12xx miles on it. 2 days after purchasing it, we had to take it back for a service engine light for an issue with the turbo. They were able to clear the code by ho it. 2 days after purchasing it, we had to take it back for a service engine light for an issue with the turbo. They were able to clear the code by hooking it up to the computer. The tech asked my wife, “have you been driving crazy and speeding?” This car should be well equipped to be driven as she drives.. The code is gone for 2 days and now again, for the second time it’s back in the shop for the same service engine problem, as well as reduced engine power. The car has 14xx miles on it, was purchased brand new and has already been in the shop, at Autonation, for the second time. Their service department is almost impossible to get in touch with, via phone, and my wife had to show up there yesterday with her broken car, because no one would return our messages or phone calls. I have no doubt this was a known issue, prior to them selling us the car and it is absolutely ridiculous that we have our brand new vehicle back in the shop, a week after purchasing it for maintenance. More

Bought a 75k pickup in October 2024 and have attempted to get the radio (car play) fixed three times. Still not working. I guess the 3yr/ 36k warranty is not what it used to be. My thought is: fix the pro get the radio (car play) fixed three times. Still not working. I guess the 3yr/ 36k warranty is not what it used to be. My thought is: fix the problem or replace the part or replace the vehicle. Pretty simple. Thier game is stale. Say external vendor will come by and fix it ext…. Stay away from this dealer if service is important to you. Because theirs is TERRIBLE!!! More

I took my car in on a Monday for a check engine light. The representative told me it would probably be a couple of days, but they might be able to get to it that day. By Friday we still had not heard anyt The representative told me it would probably be a couple of days, but they might be able to get to it that day. By Friday we still had not heard anything despite leaving messages for both the representative and the service manager, so we went to the dealership to check status. After waiting around for about 30 minutes, we were finally able to talk to the representative. He told us that it would now be the middle of the next week before they would be able to even look at it. When we finally got the report, we decided not to do the repairs. We will be buying a new car instead, but definitely not at this dealership and probably not even a Ford because of the poor service and lack of communication we received from the service department. More

I bring my vehicle to Auto Nation Burleson because I can expect nothing but the best service possible. The service provider Kip Moore is a friendly and knowledgeable person who makes sure that everything is expect nothing but the best service possible. The service provider Kip Moore is a friendly and knowledgeable person who makes sure that everything is done on the vehicle before releasing it back to me. And I can rely on him for everything my vehicle needs to be road ready and safe when I get it back. More

Kip always stays on top of my repairs or service. Highly recommend Kip at Autonation Ford Burleson Highly recommend Kip at Autonation Ford Burleson More

Had a great experience with Kimberly and Tyler. Authentically good people that didn't try to convince me I needed something I didn't want. No pressure sales approach is what I prefer and is what Authentically good people that didn't try to convince me I needed something I didn't want. No pressure sales approach is what I prefer and is what I found with this team. More

Everyone was very friendly and knowledgeable, especially Clint Maldonado and Taylor the Finance Manager. I would recommend to family and friends. Clint Maldonado and Taylor the Finance Manager. I would recommend to family and friends. More

Craig Parr helped me from the moment I arrived at the dealership to him personally bringing the vehicle to my destination the next day. Outstanding customer care and thorough communication. dealership to him personally bringing the vehicle to my destination the next day. Outstanding customer care and thorough communication. More