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AutoNation Ford Burleson

Burleson, TX

Overview
Reviews
Vehicles
4.3
901 Reviews
Call Dealership (817) 522-3224

850 North Burleson Boulevard

Burleson, TX

76028

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Showing 901 reviews

May 23, 2023

The service department was great DouglS my advisor was so helpful and made sure my vehicle could be done that day More

by Drewsnina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
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May 25, 2023 -

AutoNation Ford Burleson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2023 -

Drewsnina responded

Great work fixed my problem that day. Douglas was very knowledgeable and helpful

May 23, 2023

Loved the service but didn’t like being charged 98 dollars for an oil change. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer was nice and very helpful
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May 25, 2023 -

AutoNation Ford Burleson responded

Hello James, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Always have great service every time I go in. Quick and thorough service with great people More

by cochlea-simile0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 13, 2023 -

AutoNation Ford Burleson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 05, 2023

Everything was exactly as promised through text and verbally over the phone. I wanted to make sure everything was ready upon my arrival as I was driving almost an hour and a half each way to get the Ex More

by Trace Crocker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Jones II & Kevin Collins
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May 09, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Burleson! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 04, 2023

AutoNation was fast, decisive, friendly and very professional with my recall. 3 hours and I was back on the road. More

by Go.p.wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get a name but everyone there was great
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May 09, 2023 -

AutoNation Ford Burleson responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

May 01, 2023

Staff is friendly quick and to the point. Great service all the way around and respectful More

by Cbritton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 04, 2023 -

AutoNation Ford Burleson responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

Easiest transaction ever all paperwork was ready for signing and no high pressure fantastic sales team and finance department More

by tonysmuzik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Lewis
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May 04, 2023 -

AutoNation Ford Burleson responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

Easiest transaction ever all paperwork was ready for signing and no high pressure fantastic sales team and finance department More

by tonysmuzik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Lewis
Report | Print
May 04, 2023 -

AutoNation Ford Burleson responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2023

The whole dealership is old and out dated, the drive up to service is not well protected. The service personnel are not attentive to you when you drive up. More

by WDMTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Crow
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May 01, 2023 -

AutoNation Ford Burleson responded

Hello, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

Worst service I ever had. No return phone calls and being lied to about when the truck would be ready. More

by Jrober5729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando
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Apr 27, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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