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AutoNation Ford Burleson

Burleson, TX

Overview
Reviews
Vehicles
4.5
973 Reviews
AutoNation Ford Burleson is the best place for new Ford vehicles, used cars for sale, and Ford service in the Burleson area. Our showroom features one of the largest inventories of new Ford vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Ford, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom today in Burleson.
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850 North Burleson Boulevard

Burleson, TX

76028

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Showing 973 reviews

October 04, 2023

Very painless transaction. The staff was very courteous and made sure that I was comfortable while I waited. Very thoughtful. More

by lisamburden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barrow
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Oct 06, 2023 -

AutoNation Ford Burleson responded

Hi, We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 03, 2023

This was a stress free experience and it took the shortest amount of time I’ve ever had buying a car. More

by Mike6464
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barrow
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Oct 07, 2023 -

AutoNation Ford Burleson responded

Hi, we are pleased to hear you had such a positive experience with us, if you ever need help, just give us a call. Happy motoring!

October 02, 2023

Very nice staff and they take care of you and your vehicle. Keep up the good work. . More

by steelhart40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Oct 04, 2023 -

AutoNation Ford Burleson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

October 02, 2023

they provided a very quick turnaround on my recall service and it turned out good More

by buck w
Recommend Dealer
Yes
Employees Worked With
Doug
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Oct 04, 2023 -

AutoNation Ford Burleson responded

Hi, we appreciate you taking the time to leave us a response, Buck! Feel free to stop by if you ever need any more help.

September 30, 2023

Quick & easy with our salesman I did a lot of my research and work ahead of time, which I also think played a big part of the quick process Very pleased with my experience with my salesman I don More

by Lchaff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Parr
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Oct 03, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2023

I love ANFB! I’ve bought several cars from them over the years. I’ve never had any issues. The service department is easy to work with. They will talk to you abou More

by LaHonda Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name in service dept 😞
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Oct 01, 2023 -

AutoNation Ford Burleson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Burleson and we hope to be of service again in the future.

September 28, 2023

Sometimes good, sometimes really bad. Last visit was really bad. 3 1/2 hrs for oil change and tire rotation due to inexperienced technician. Damaged an anti-theft plate that I installed t More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names
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Oct 01, 2023 -

AutoNation Ford Burleson responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Burleson take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-3224 -- we hope to hear from you soon.

September 27, 2023

Awesome knowledgeable service always treated with respect Would recommend this dealer ship and service department to all the people I know More

by David Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service department
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Sep 27, 2023 -

David Lee responded

Davide24lee@yahoo.com

September 22, 2023

The last time I had an appointment my car was there for 3 business days and was never looked at. I gave up and went and picked it up. I can’t rate the service because I didn’t receive any service at all More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kipp Moore
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Sep 25, 2023 -

AutoNation Ford Burleson responded

Hello Susan, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 522-3224 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 16, 2023

The wait time is ridiculous. I have used Auto nation north fw for many years and never waited more than an hour for my vehicle to be serviced. I waited 3.5 hours this past visi More

by mdomyanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
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Sep 19, 2023 -

AutoNation Ford Burleson responded

Hi, thank you very much for sharing these comments. If you are willing, please call our General Manager at (817) 522-3224 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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