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AutoNation Ford Burleson

Burleson, TX

Overview
Reviews
Vehicles
4.5
973 Reviews
AutoNation Ford Burleson is the best place for new Ford vehicles, used cars for sale, and Ford service in the Burleson area. Our showroom features one of the largest inventories of new Ford vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Ford, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom today in Burleson.
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850 North Burleson Boulevard

Burleson, TX

76028

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Showing 973 reviews

November 10, 2023

I had an excellent experience with this dealership in the purchase of my 2014 Corvette. The transaction went very well and the Sales Associate, Scott, made sure all my questions were answered. The car was ex More

by CarDog19
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Lynch
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Nov 12, 2023 -

AutoNation Ford Burleson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

November 02, 2023

Prompt, courteous attention, even without an appointment. Their service exceeded my expectations. I was surprised to have the option to have my car delivered to me after it was repaired. More

by hjmc28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 04, 2023 -

AutoNation Ford Burleson responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

Tremendo servicio estuve 3 horas esperando por un cambio de aceite y filtro y no le dicen al consumidor que no tienen empleado más adicional no van donde uno a decirle lo que es necesario para lo mejor de s More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Desconozco su nombre
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Nov 04, 2023 -

AutoNation Ford Burleson responded

Hola Carlos, lamentamos tu experiencia con nosotros aquí, pero nos alegra que nos hayas informado sobre esto. A nuestro Gerente General realmente le gustaría ayudarlo a cambiar su experiencia. Si estaría dispuesto a darnos otra oportunidad, comuníquese con nuestro gerente general al (817) 522-3224 para analizar qué podemos hacer para ayudarlo.

October 28, 2023

They listen to me and they do their best to get what I need done More

by david.beissert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance, Matt
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Nov 01, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

Jesse was the most amazing, professional, courteous, service advisor I have had there. Always kept me up to date on my vehicle and repairs More

by Jgarcia7940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
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Oct 28, 2023 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 24, 2023

They are always courteous and efficient! ! I am a single woman, so it’s important to me to feel like I can trust them to take care of my vehicle and I do! More

by montanahigh4me/Tracy S.
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
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Oct 28, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 13, 2023

Walked around the used cars and Trevor came out and asked if he could help. Showed us what we were looking for. My granddaughter was very happy and we left with a great car! More

by Cynthia Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor, Mike several people
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Oct 15, 2023 -

AutoNation Ford Burleson responded

Hi Cynthia, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2023

Always dissatisfied with the wait time. Cashier was difficult to communicate with, but everything else was good. More

by needed service on my truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
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Oct 12, 2023 -

AutoNation Ford Burleson responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (817) 522-3224 when you have a chance. Thank you, and we look forward to hearing from you.

October 10, 2023

Very informative, friendly, quite helpful. We will definitely go back to Burleson Ford and recommend them to anyone. More

by ksl1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Guthrie, i dont remember the names if the rwo gentleman (finance person was Kevin and dont remember the managers name).
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Oct 12, 2023 -

AutoNation Ford Burleson responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Burleson.

October 06, 2023

I find the lack of communication unacceptable. Service rep was good once vehicle was brought in but up to that point no one returned calls with the needed info. This includes service manager More

by lookmeup_2
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Chuck Peretti, Douglas,Chance
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Oct 10, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

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