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AutoNation Ford Burleson

Burleson, TX

Overview
Reviews
Vehicles
4.3
906 Reviews
AutoNation Ford Burleson is the best place for new Ford vehicles, used cars for sale, and Ford service in the Burleson area. Our showroom features one of the largest inventories of new Ford vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Ford, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom today in Burleson.
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850 North Burleson Boulevard

Burleson, TX

76028

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Showing 906 reviews

July 17, 2023

They do a great job. They keep me informed of what needs to be done and they get the job done as quickly as possible More

by smelleyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kip Moore always does a great job of communicating what needs to be done
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Jul 20, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 15, 2023

I realized that this dealer is not honest. I bought a vehicle here that in my first oil change I took it to a honda dealership because my vehicle is deep and it turns out that the engine oil d More

by kevinlarreaplazas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xxxxxx
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Jul 17, 2023 -

AutoNation Ford Burleson responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Burleson. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-3224 -- we hope to hear from you soon.

Jul 18, 2023 -

kevinlarreaplazas responded

Hello good morning I tried to communicate with you but I do not have an answer from you, they never communicate it to me, I need to talk to you to expose my dissatisfaction and see what solution you could give me, there is a message from me in your mailbox. Thank you in advance.

Jul 18, 2023 -

kevinlarreaplazas responded

I would like to talk to you, do you have a direct number?

July 13, 2023

Service is excellent and very fast staff are very friendly, and ford car are good quality than other More

by doilahtaw18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kipp moore
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Jul 17, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 13, 2023

Great customer service by Jesse. Very convenient appointment and service. Thank you very much Ford. More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Jul 17, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 13, 2023

Although they have not repaired my car, yet, they are diligent in making every effort to do so. They actually gave me a loaner vehicle – much appreciated! More

by deddle51
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Owens
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Jul 19, 2023 -

AutoNation Ford Burleson responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

I was not asked about the oil that was in the truck. We use semi synthetic. They put regular oil in. They also did a mutli point inspection but didn't fill any fluids nor did they tell that I was out More

by thompsonam4479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Crow
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Jul 13, 2023 -

AutoNation Ford Burleson responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3224 to discuss what we can do to help.

June 30, 2023

Jessie was our Advisor & he kept us informed throughout the process. Jessie was thorough in his explanations of what needed to be done & then what work was done. More

by latesttaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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Jul 04, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 29, 2023

Service as expected. Job explained and completed as promised. No problems and reasonable charge. Good job More

by newmex99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Owens
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Jul 03, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 26, 2023

Getting my broke car looked at diagnosed and parts ordered took 3 minutes. The parts themselves were in high demand and took 2 months to come in. Once in they took my car same day worked on it and had More

by DanielCWil
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt masterson
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Jun 29, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Service was outstanding! Quick and easy! Kept me informed of everything they were doing. Thank you! More

by Jenniferday80
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service man, don’t remember his name older bald gentleman
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Jun 29, 2023 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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