AutoNation Ford Burleson

I have to say the sales man who help me was great I to end of dealing with thing I call again try to see about my truck there for repairs Thank goodness I found one to really to help me was Great I got me end of dealing with thing I call again try to see about my truck there for repairs Thank goodness I found one to really to help me was Great I got me new ride Salesman was the GREATEST More

Took my car in for 3 different issues. All was fixed within a week. (A part had to be ordered.) Matt kept us posted on the progress and was professional and courteous throughout the proces All was fixed within a week. (A part had to be ordered.) Matt kept us posted on the progress and was professional and courteous throughout the process. I highly recommend Burleson Autonation! More

KIMBERLY WAS MY SALES PERSON. SO NICE, NOT PUSHY. APPRECIATED HER SALES ETTIQITE. MADE THE EXPERIENCE A TRUE PLEASURE! SO NICE, NOT PUSHY. APPRECIATED HER SALES ETTIQITE. MADE THE EXPERIENCE A TRUE PLEASURE! More

My experience with auto Nation was great. My order went flawless. The communication from my sales person, Michael Barrow, was frequent and on point. They were flexible with my pickup needs. I My order went flawless. The communication from my sales person, Michael Barrow, was frequent and on point. They were flexible with my pickup needs. I could not be happier with the experience. More

Super friendly staff with great service. Kept me updated on my car and even sent me pictures. Kept me updated on my car and even sent me pictures. More

The Dealership was great and you sales person (Gregory Gaskin) and your finance officer (Tyler Lankford) were knowledgeable about all your products, listened well, took time to evaluate our situation and Gaskin) and your finance officer (Tyler Lankford) were knowledgeable about all your products, listened well, took time to evaluate our situation and made the transition to the 2020 F250 Crew Cab smooth. Would recommend them for a pay raise. More

They have always taken excellent care when serving our vehicle . They would carry us home and pick us up when the car was ready. vehicle . They would carry us home and pick us up when the car was ready. More

Troy Crow had me checked in and out as he said he would very good service and he gave a thorough explanation on what to do for my vehicle. Excellent service person. very good service and he gave a thorough explanation on what to do for my vehicle. Excellent service person. More

Matt Masters took care of me and my truck, I came in prepared to struggle getting a cam phaser recall sorted. Mr. Masters handled everything with Ford and even got them to pay for a water pump that I wo prepared to struggle getting a cam phaser recall sorted. Mr. Masters handled everything with Ford and even got them to pay for a water pump that I would have paid for. Awesome, awesome service, I couldn't be happier. This will be the first dealer I drive to when I'm in the market for a new truck. 3 thumbs up, If I had three thumbs More

Matt Masters was one if not the only person in service who even attempted to help us! Ford themselves could care less about their customers and only look at the bottomline and the dollar signs. If you eve who even attempted to help us! Ford themselves could care less about their customers and only look at the bottomline and the dollar signs. If you ever need help or work done on a FORD- Matt will bend over backwards for you and look into every avenue, but if you want to continue to deal with - F-feel O-ofended R-rather than D-defended Don’t expect to get any kind of help or understanding. Extremely disappointed at all the finger pointing and for them to point it back at one of their own dealerships when it had nothing to do with Auto Nation Burleson, and everything to do with FORD customer Service, what a shame. More