AutoNation Ford Burleson

Honest, dependable, proactive, professional, caring, fantastic! This is my 2nd time purchasing with them and I will be back again when the time comes fantastic! This is my 2nd time purchasing with them and I will be back again when the time comes More

Great customer service…. Stellar work after the sale. I’d recommend others to come and buy from here. They set the standard for a great business to deal with. Maybe there w Stellar work after the sale. I’d recommend others to come and buy from here. They set the standard for a great business to deal with. Maybe there were no snacks like at 5 Star, but I got a better deal and that’s all that matters to me. More

Best car buying experience ever! ! Ask for Kimberly!! You won’t be disappointed!! Brent / Cassie ! Ask for Kimberly!! You won’t be disappointed!! Brent / Cassie More

Michael Barrow was a great salesman and he helped me find the truck that fit my needs. the truck that fit my needs. More

Everyone was very helpful resolving my concerns. I will remain a loyal customer to this dealership I will remain a loyal customer to this dealership More

Good people work here. The AutoNation Regional Managers, after sale care Manager, and the Ford Regional Director (Joel J, Nick S, and Chris R) were instrumental in my abili The AutoNation Regional Managers, after sale care Manager, and the Ford Regional Director (Joel J, Nick S, and Chris R) were instrumental in my ability to finish my purchase. Matt Lewis, the GSM for AutoNation Ford is approachable, personable, professional, informed and exceptional at what he does. I really appreciate his professionalism and positive follow up. The way he communicated with me and his overall treatment of me was very important to my experience. Every dealership has its good and bad. Be informed!!! Know how much you should pay for the vehicle you’re interested in. Know the finance rate before you go. When you get the sell sheet, pay attention! The finance manager is there to upsell because that’s where the money is made! There is absolutely no reason to get anything other than GAP & Extended warranty on a new vehicle. There’s a list at the top of the paperwork! Double check your contract especially if you tell finance to take upsell items off the deal. Extended warranties are typically thru AutoNation-if you want Fords extended warranty-be sure it is. This dealer has great discounts on vehicles used as courtesy vehicles. They have very low miles; however! If it has “scratches” or “damage” that will require paint…. Find another vehicle! Unfortunately, paint is not done in a booth, with correct ventilation. A mobile reconditioning company does the paint under a carport at the dealership. I traded in a nissan, bought an edge, traded it back to dealership, and bought an entirely different vehicle that was not on my radar. Lastly, salespeople are salespeople. Some are so good they could sell shoes to a person with no feet. They have the gift of gab; and they use it. Mine was a 3 month ordeal (too much to go in to here) that ended better than I thought possible. The vehicle I that I DID buy and I LOVE; is a gorgeous (sparkly) white 2024 Ford Explorer. I could not be happier with it. Working with Matt Lewis and (Regionals Joel J, Chris R, and Nick S) made it possible. Communication and service after the sale is the weakest link with this dealership. At times, there were 11 people (all managers) on emails; emails went ignored. Which is why I ended up calling other Ford stores to get Regional Managers & Regional Directors to get involved. The GM not once reached out to me. More

Greg was awesome even though we made him work extra hard! Wife loves her new Explorer. Wife loves her new Explorer. More

The dealership was awesome they made it possible for us to get into a new vehicle..and our salesman Clint at the Burleson location was the best he went out of his way to get this done and even stayed late to get into a new vehicle..and our salesman Clint at the Burleson location was the best he went out of his way to get this done and even stayed late to get the deal done thank you Clint More

Greg and Kevin are amazing! This is our 3rd vehicle to purchase and they have been great for all our needs! Service department is awesome as well! We will be back. This is our 3rd vehicle to purchase and they have been great for all our needs! Service department is awesome as well! We will be back. More

My senior citizen brother purchased a used truck a month ago that broke down with a check engine light. after paying 500.00 to resolve the problem. Unfortunetly it happened again a day later. your dealershi ago that broke down with a check engine light. after paying 500.00 to resolve the problem. Unfortunetly it happened again a day later. your dealership told him sorry, but as is means as is. i personally drive a ford truck as did my father and others. I thought those days were over selling lemons.Please prove me wrong and fix this problem. C.M Montgomery 541-480-3087 More