AutoNation Ford Bradenton - Service Center

Fred-Srv Mgr is honest and reliable. Happy with results thanks Andrew/Michael shuttle guy. Happy with results thanks Andrew/Michael shuttle guy. More

Staff is very friendly and service when I’m there is good. Problem is when they tell you they will call you they never do. I’ve tried to get ahold of my rep for 2 days, left several messages and he has good. Problem is when they tell you they will call you they never do. I’ve tried to get ahold of my rep for 2 days, left several messages and he hasn’t returned my calls. This isn’t the first time this has happened. Very frustrating! More

Matt my new service adviser was great. He made sure I understood what needed to be done to keep my car running safely. Unfortunately, I keep getting recall notices for the same issue, but He made sure I understood what needed to be done to keep my car running safely. Unfortunately, I keep getting recall notices for the same issue, but they do not have the parts. I understand not having the parts, but notify me when you do. Otherwise, I don't need to get the notice. More

Great service much faster than I expected. The prices were fair. And I will be returning The prices were fair. And I will be returning More

While it took a while as they are short on staff, the did and excellent job as usual and excellent job as usual More

Nice people! The service advisor greeted me by name and kept me informed as to how long the work would take. Comfortable waiting area with coffee and bottle The service advisor greeted me by name and kept me informed as to how long the work would take. Comfortable waiting area with coffee and bottled water! More

Andrew was great updating us on status and explaining issues. Cost of repairs was fair. Dealership should make sure that service phone calls are answered even if no one is available to discuss status. Ca issues. Cost of repairs was fair. Dealership should make sure that service phone calls are answered even if no one is available to discuss status. Calling multiple times is frustrating. Carolyn we very helpful in checking status and passing on messages. More

We had a battery problem with our 2019 Explorer and didn’t have an appointment but Moses got us in and on our way ASAP. Great work all-around! didn’t have an appointment but Moses got us in and on our way ASAP. Great work all-around! More

Had to make the appointment almost 1 month in advance because nothing was available. Made the appointment on the FordPass app, received an email confirmation and email reminder a week before the appointm because nothing was available. Made the appointment on the FordPass app, received an email confirmation and email reminder a week before the appointment. Yet when I show up at the dealership service department they tell me I didn't have an appointment. The service representative did get me in for an oil change however nothing else I had made the appointment for was taken care of this visit. Ended up costing me 1/2 day of work waiting for an oil change that should take 10 minutes. Disappointed I purchased the maintenance package now. More

A good dealer. I use them and trust them. Staffing issues & longer than expected service times seem the new normal. While is seems they are concerned with this and it’s seems not easy to solve…my only sugges & longer than expected service times seem the new normal. While is seems they are concerned with this and it’s seems not easy to solve…my only suggestion would be to replace the waiting area aquarium with a really nice snack vending machine. I’d be surprised if it didn’t bring in $1,000 or more per month as well as being appreciated by customers that are there for 2-3 hours. More