AutoNation Ford Bradenton - Service Center

I went for a oil change(full synthetic) on my F-150. I arrived at 10h05 and the service adviser open the work order at 10h08. I got my truck back at 12h03. It’s a long time for a oil change especiall I arrived at 10h05 and the service adviser open the work order at 10h08. I got my truck back at 12h03. It’s a long time for a oil change especially when a had a appointements. Without asking anything the service adviser told me that I wait too long and didn’t charge me a penny for the work. I was stunned I am a happy camper. Thanks to Auto Nation Ford More

Terrible experience again. Scheduled an appointment, dropped off early. Didn't hear anything all day, after 3 calls to inquire about status. Got a ride after work at 5:30, and Scheduled an appointment, dropped off early. Didn't hear anything all day, after 3 calls to inquire about status. Got a ride after work at 5:30, and they were shocked I was there to pick up my car. They hadn't even looked at it, and didn't bother to let me know. Will not go back. First time- had a problem with what I was told when appointment was scheduled and when I dropped off. Multiple people inconvenienced, and no resolution, and problem still not fixed. More

Appt made 1 week in advance for Tuesday morning at 7:30. Car was not looked at until Friday morning. At noon said go ahead with work, car not worked on until Saturday. Said the car was in the "queue". N Car was not looked at until Friday morning. At noon said go ahead with work, car not worked on until Saturday. Said the car was in the "queue". Not enough help is not an excuse for over booking appointments!! Also, car door has same problem as recall. Car was recalled but numbers on the parts on the door do not match the recall even though the door has the recall problem so Autonation closed the recall on the car. Car first in Dec 2020. In 6 months later still refuse to fix the door or call ford. This time at the service visit they told me to call Ford. I did who referred me to the federal Vehicle Safety Complaint line. Filed report. VSC line then asked me to call the Federal Trade Commission and file a complaint since Ford refused to help. All this over a $200 fix when I have been bringing my car there for years and just bought 4 new tires there in June and they told me that the door is definitely the same problem as the recall. Do have to say, the service rep Brandon was great with communication. If it weren't for him I'd probably be there yelling. As far as the sanitize question - my car had plastic, dirty papers and a dirty rag left in it. More

Always there to take care of you. Very friendly and helpful. Workmanship is always excellent. Very friendly and helpful. Workmanship is always excellent. More

Andrew was nice. I’ve no complaint about the staff in the service department. It would be nice to not have to wait 2 hours for an oil change. I had an appointment sch I’ve no complaint about the staff in the service department. It would be nice to not have to wait 2 hours for an oil change. I had an appointment scheduled and had to wait 2 hours. This is the sec time this has happened so I imagine this is a normal wait time at this dealership. More

Very good service, kind and knowledgeable workers, made me very comfortable. Thank you kindly. I would certainly recommend servicing your vehicle here me very comfortable. Thank you kindly. I would certainly recommend servicing your vehicle here More

I'm happy with this Ford dealership. I think they treat their customers best out of the ones in the area. Everyone I have done business with has been very helpful. I think they treat their customers best out of the ones in the area. Everyone I have done business with has been very helpful. More

Went in for oil change and they found that the rear shocks were bad. They were replaced quickly and I was on my way. shocks were bad. They were replaced quickly and I was on my way. More

Friendly expert service and very polite helpful people. Our appointment for an oil change was immediately honored Our appointment for an oil change was immediately honored More

Brandon Silva fought hard to keep my business, I had contacted service several times for an estimate on doing the brakes on my vehicle and no one was at all responsive except for him. He is an extremely contacted service several times for an estimate on doing the brakes on my vehicle and no one was at all responsive except for him. He is an extremely good employee and is a definite asset to your team. While the rest of your service team failed he rose to the occasion and as long as I can continue to deal with him I will remain a customer. More