AutoNation Ford Bradenton - Service Center

I have a brand new 2022 ford escape hybrid. The back hatch was not opening correctly. I scheduled the appointment for 830am. I arrived at 810am.The line to get to someone was extremely long. Ha The back hatch was not opening correctly. I scheduled the appointment for 830am. I arrived at 810am.The line to get to someone was extremely long. Having one porter is not an ideal situation when the scheduler is scheduling everyone for the same time. The car was not brought into the shop until after 9am. More

Went for scheduled oil change. Took over 3 hours. I should have been called to reschedule. everyone in the room was there for 3 hours or more. Inconsiderate of our time. Took over 3 hours. I should have been called to reschedule. everyone in the room was there for 3 hours or more. Inconsiderate of our time. More

The Dealership needs to minimize SCHEDULED Maintenance work wait times. My last appointment last year I waited 2 hours and thought well.... COVID-19 as raging. I waited 3 hours for a standard oil change work wait times. My last appointment last year I waited 2 hours and thought well.... COVID-19 as raging. I waited 3 hours for a standard oil change this time. Unacceptable. The only reason I may consider returning is the Service Advisor Moses Loray! Moses made every attempt to explain why this wait was occurring and he was attentive to my concerns and respectful most of all. He assured me the Service Department and Dealership was aware and actively working to resolve this. Hope so.... spoke with other customers experiencing the same wait time and you will lose customers. To be clear - I had an appointment made a week prior to scheduled time. More

Service completed in time given. Excellent customer relations. The reception engineer was able to give sound advice. Excellent customer relations. The reception engineer was able to give sound advice. More

I have a 2010 Ford Edge and love the car. Don’t want to get a new one. I have been taking it to Autonation for service since purchasing it. I am in and out in a timely manner. I feel as thoug Don’t want to get a new one. I have been taking it to Autonation for service since purchasing it. I am in and out in a timely manner. I feel as though they are honest with me and show and explain what my car needs. The people who work there are always friendly and helpful. I will continue using Ng Autonation for service until I die or the car dies, whichever comes first. More

Very customer friendly and did not have to wait all day. Very prompt.And courteous Very prompt.And courteous More

Any time I bring my vehicles in there for any reason with or without an appointment they do their very best to get the vehicle in and service completed for me in a timely manner They make sure that their cus or without an appointment they do their very best to get the vehicle in and service completed for me in a timely manner They make sure that their customers are satisfied with the service. More

This dealership is welcoming and makes you feel like you are valued. The staff was very friendly,helpful and professional are valued. The staff was very friendly,helpful and professional More

It's hard for me to make this review, as we've had a relationship with AutoNation Ford for many, many years. I do think that the employees are fine people, and they try hard to please, but unfortunately relationship with AutoNation Ford for many, many years. I do think that the employees are fine people, and they try hard to please, but unfortunately, there just aren't enough of them! A problem that a lot of businesses are having now. We had an appointment (for a week) at 10 a.m. for an oil change, but it was after 12:30 when we finally left with our car. I would love to give a 5 star review, but I'm sorry, it just shouldn't take that long for an oil change. Not sure what the answer is. Hopefully soon, the government will stop handing out money and people will get back to work. I love my Ford Escape, though! More