AutoNation Ford Bradenton

Had an 11 AM appointment for an oil and filter change. was told it would be a 3 hr wait. It took 3 hrs . Why did it take 3 hrs for an oil & filter change. was told it would be a 3 hr wait. It took 3 hrs . Why did it take 3 hrs for an oil & filter change. More

Courteous and efficient. Great experience. I dropped off my vehicle for maintenance service. Called me a couple hours later when ready and got me out in minutes when I picked it up. Everything done as per my vehicle for maintenance service. Called me a couple hours later when ready and got me out in minutes when I picked it up. Everything done as per schedule and reviewed results of inspection. More

Always nice & polite, but after my last visit, I am very disappointed in their lack of concern/response. I am having problems with updating my SYNC 3 in my car, and my service coordinator told me the issue disappointed in their lack of concern/response. I am having problems with updating my SYNC 3 in my car, and my service coordinator told me the issue was fixed, but the problem remains. I have left voice mail messages for him twice, and once today with the service manager, but no one has called me back. I appreciate that everyone is busy these days, but a quick phone call to let me know they have heard me and will address my problem would be appreicated. Past experience with AutoNation Ford in Bradenton would have earned a 5 star rating, but this past visit only rates two stars. Other items serviced on my last visit were taken care of, but I need to have my SYNC issue addressed. More

Employees make a dealership and this dealership has one of the best salesman in the industry we loved Damir Galvan!!! For over 21 years we have put our trust in him and he has never let us down!!!! of the best salesman in the industry we loved Damir Galvan!!! For over 21 years we have put our trust in him and he has never let us down!!!! More

Personnel did a good job of handling an unusual situation in turning in a leased vehicle and initiating a lease on a new vehicle. in turning in a leased vehicle and initiating a lease on a new vehicle. More

Everyone was friendly ! Noah was great and very helpful. Got the job done in a timely fashion!🥰 Got the job done in a timely fashion!🥰 More

My service experience is always excellent and honest with Andrew for over 10 years. I recently met a mechanic, James, who spent time to honestly and patiently explain my issue. I highly recommend this deal Andrew for over 10 years. I recently met a mechanic, James, who spent time to honestly and patiently explain my issue. I highly recommend this dealership. More

Unlike the 3 previous visits this one was very good. Took it in for a recall and I was greeted promptly, given an approximate time frame to complete the service. I was going to wait and was told it wo Took it in for a recall and I was greeted promptly, given an approximate time frame to complete the service. I was going to wait and was told it would take about an hour. Unfortunately it took about 2 hours but no fault of theirs. There was a fire on the property next to them and they had to temporarily remove their workers for safety reasons. Wish all previous service visits would have been as positive. More

It took one month to schedule an appointment for an oil change and a safety recall that in total they said would take 2 hours (I was specifically told that the delay wasn't due to lack of parts). I showed change and a safety recall that in total they said would take 2 hours (I was specifically told that the delay wasn't due to lack of parts). I showed up on time at 11:30 and was told I would have to wait for 4 hours since they were running 2 hours behind after being open for only 4.5 hours. I was told the safety recall was free, but the oil change and tire rotation was "$79 plus tax." When I got the bill they had added an additional misc. charge of $9,95 (12.5%) which the agent called a "shop charge." He didn't know exactly what it was for, but he said the dealer considered it a "tax." I looked at the oil change sticker the dealer put on the windshield and noted it said that my next oil change was due in 3,000 miles. On the dealers website it states that normally oil changes are due every 7,500 miles! Perhaps, they hope everyone doesn't read the website. Ford should be embarrassed by this dealer. More

Told maintenance would take 2 hours. Left and came back four hours later. Told it would still take another hour and a half. Very inconvenient. Left and picked up truck next day. four hours later. Told it would still take another hour and a half. Very inconvenient. Left and picked up truck next day. More