AutoNation Ford Bellevue - Service Center
Bellevue, WA
436 Reviews of AutoNation Ford Bellevue - Service Center
Hi everyone hope you all working with your dealer for service. Using independents are not necessary cheaper as they don’t have the required training, equipment or the expertise to diagnose. Use a dealer service. Using independents are not necessary cheaper as they don’t have the required training, equipment or the expertise to diagnose. Use a dealer and not an independent. More
I took my car for service and a recall fix at AutoNation Ford, and while the overall repair took longer than expected, the representative, Connor, was very helpful. He provided a rough estimate beforehand a Ford, and while the overall repair took longer than expected, the representative, Connor, was very helpful. He provided a rough estimate beforehand and explained everything that would take place in the work order. Although there was some miscommunication with a previous representative, Connor resolved the issue. AutoNation Ford also assisted me in getting a rental (loaner) car while my car was at the dealer. They are not perfect but not the worst either. 5 stars to Connor for his excellent work. 3.5 stars to previous representative. 4 stars to Autonation Ford Bellevue More
I have a dealership near me but I come to AutoNation Bellevue because of the relationships and trust I’ve built with the service center. They always take care of me and my car and I couldn’t recommend t Bellevue because of the relationships and trust I’ve built with the service center. They always take care of me and my car and I couldn’t recommend them more. More
Excellent customer service! Great communication. My service manager was the best. Polite and professional. Would strongly recommend Ford of Bellevue. Great communication. My service manager was the best. Polite and professional. Would strongly recommend Ford of Bellevue. More
I went to have my car battery checked as it had lost the charge a week ago and I was getting a message that I needed to shut down the car or do a start-up. It happened again, so I took it in to see what was charge a week ago and I was getting a message that I needed to shut down the car or do a start-up. It happened again, so I took it in to see what was wrong. I brought it in to have it checked, and I was told about the battery problem. I said I would wait and it did take a while but I was informed when it was done. I am very pleased with the service I received. I would go there for all my service as I have been driving Fords for a while More
I was not overly impressed with your new service people ( Connor or Aaron) 1. I have used your service for the last 5 yrs & When I mentioned getting new wiper blades he informed me my extended service had Connor or Aaron) 1. I have used your service for the last 5 yrs & When I mentioned getting new wiper blades he informed me my extended service had expired. ( I had 5 left) I don’t appreciate not being reminded of it. You certainly don’t have a problem sending me texts & e-mails when you want responses. 2. I asked for my head lights to be checked and he said that is a Monday- Friday job to busy on Saturday. 3. When I told him I would wait for my car…. he said it will take way to long because of the non appointment cars they accepted. I appreciated your service in the past …. but will be considering alternatives in the future. Jeanette Lawrence More
I recently brought my 2017 Ford Escape Titanium to Ford AutoNation of Bellevue for a 100,000-mile maintenance service, oil change, and to address a persistent rattle that a previous dealership couldn't dia AutoNation of Bellevue for a 100,000-mile maintenance service, oil change, and to address a persistent rattle that a previous dealership couldn't diagnose. My service technician, Donovan, was outstanding. He was transparent, guided me through the costs, and was readily available by phone. I greatly appreciated the additional visibility they offered through photos and videos, which helped me make informed decisions on what needed immediate attention. The dealership was efficient and quickly identified the rattle issue. Donovan's assistance throughout the process was invaluable, and I will definitely return to Ford AutoNation of Bellevue for my future service needs. More