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AutoNation Ford Bellevue - Service Center

Bellevue, WA

4.4
436 Reviews

436 Reviews of AutoNation Ford Bellevue - Service Center

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August 04, 2024

Hi everyone hope you all working with your dealer for service. Using independents are not necessary cheaper as they don’t have the required training, equipment or the expertise to diagnose. Use a dealer More

by Donzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniella
July 29, 2024

They addressed issues with my F150 Lightning and ensured all the updates were installed and applied. They also provided advice for the future. More

by GregH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Jarys
July 18, 2024

I took my car for service and a recall fix at AutoNation Ford, and while the overall repair took longer than expected, the representative, Connor, was very helpful. He provided a rough estimate beforehand a More

by dipaksingbhukwal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
June 19, 2024

I have a dealership near me but I come to AutoNation Bellevue because of the relationships and trust I’ve built with the service center. They always take care of me and my car and I couldn’t recommend t More

by SeattleExplorer
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
whole service team.
June 17, 2024

Excellent customer service! Great communication. My service manager was the best. Polite and professional. Would strongly recommend Ford of Bellevue. More

by Shormel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
June 14, 2024

I went to have my car battery checked as it had lost the charge a week ago and I was getting a message that I needed to shut down the car or do a start-up. It happened again, so I took it in to see what was More

by 2ndEngineer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Writer
June 12, 2024

I was not overly impressed with your new service people ( Connor or Aaron) 1. I have used your service for the last 5 yrs & When I mentioned getting new wiper blades he informed me my extended service had More

by Jeanette Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor & Aron
Jun 14, 2024 -

AutoNation Ford Bellevue responded

Jeanette, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (425) 243-5203 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 04, 2024

They were helpful and it was truly a pleasure even if it took a little longer than what I expected More

by malejandra.munozv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
June 03, 2024

Great customer service. Wait time was minimum. Lyft service was provided both ways after I drop off my car. More

by Sharonhsiao2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan
May 04, 2024

I recently brought my 2017 Ford Escape Titanium to Ford AutoNation of Bellevue for a 100,000-mile maintenance service, oil change, and to address a persistent rattle that a previous dealership couldn't dia More

by Mike B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
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